Many business owners want to keep their existing WhatsApp Business app and use Slimbot. That's possible. You don't have to choose between your phone and a shared inbox — unless you consciously opt for Cloud because of templates and scale.
You scan a QR code — like WhatsApp Web. Your phone remains the device. Messages arrive in Slimbot and on your phone.
Official integration via Meta. No phone needed for the channel. Suitable for higher volumes and messages outside the 24-hour window.
If this number moves entirely to Cloud, the WhatsApp Business app on the phone for that number can stop. Chat history does not transfer automatically. Export important chats beforehand (Settings → Chats → Export chat).
Sometimes coexistence is possible (app + Cloud on the same number). We don't promise that as standard — we check per number what Meta allows.
| App integration | WhatsApp Cloud | |
|---|---|---|
| Phone / app | Remains active | Often not, unless coexistence |
| Inbox in Slimbot | Yes | Yes |
| Start time | Minutes | Days (review) |
| First message to new contact | Via the app, or limited | Approved template |
| Team on one number | Shared inbox | Shared inbox |
| Ideal for | SMEs, keep existing app | Scale, campaigns, no app maintenance |
Many customers start with app integration and switch later when templates and volume are needed. The inbox remains the same place. You fill in new Cloud templates yourself — see Message templates (log in).
No. With app integration, the number stays on your phone. With Cloud, the same number remains, but the app can stop for that number. An additional Cloud number is sometimes cleaner if the current app must remain untouched.
Yes. Team members log in to Slimbot and see the same conversations — with both QR and Cloud. You can turn AI off.
No. Per Cloud number, 8 to 15 approved messages usually suffice. Additional texts within 24 hours are quick replies.
Start with app connection in minutes, or request Cloud. We'll help if you like.
Free account →
Slimbot