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Product brochure 2026

SaaS for customer communication
omnichannel inbox, step by step

Slimbot is Dutch software-as-a-service: WhatsApp, e-mail, Instagram, Messenger, phone and website chat in one team inbox. Under your brand, Dutch servers, GDPR. AI allowed — not required.

Your brand All channels Dutch servers GDPR
Omnichannel inbox
All channels in one inbox
Phone answering in the same workspace
Calling too, not just chatting
Website and chat widget
Site and chat under your brand
Step 1 · Understand

What is Slimbot?

In short: customer contact under your brand — WhatsApp, e-mail, phone, chat and website via one login. Inbox, AI (optional), appointments and follow-ups in one place.

Step 2 · Overview

How does it work in practice?

Four clear layers. You don't need to be an API or Meta developer to get started.

1

Customer sends a WhatsApp message

To your existing business number. Opening hours or not — the message comes in to Slimbot.

2

AI or team member responds

The assistant uses your knowledge base (FAQ, services, prices, opening hours). Unsure? The conversation goes to your team inbox.

3

Actions happen automatically

Scheduling appointments, setting labels, quick replies, review requests, catalogues — tools you switch on yourself when you need them.

4

You stay in control

Dashboard with chats, contacts, statistics and team roles. Everything on Dutch servers, with permissions per team member.

Step 3 · Get started

How you go live (step by step)

Most businesses are operational the same day. This is the standard route.

1

Account & initial choice

Go to slimbot.nl → choose AI on/off, website (index own / create / later) and a plan. Then dashboard access.

  • No installation on the computer
  • Works in the browser and as a mobile app
💡
Tip: start with Try-out (€14.95/month) if you want to get a feel for how the inbox works first.
2

WhatsApp & channels

Connect WhatsApp (QR or Cloud). In Platform → Channels you'll see e-mail, phone, website chat and website — activate what you need.

  • Your app keeps working on the phone
  • Messages also arrive in Slimbot
⚠️
Use a number you are allowed to connect. Cloud API (templates/high volume) is in Business — that comes later, not at first start. Facebook/Instagram pages follow in a later phase.
3

Knowledge base / website

Train the bot with FAQs, or index your website as a knowledge base. No site? Open the website builder in Slimbot.

  • Short sentences work better than long brochures
  • You can add PDFs and pages later
4

Test with yourself

Message yourself (or a colleague) a few typical questions. Check if answers are correct. Adjust the knowledge base until it feels right.

5

Add team & switch on tools

Invite colleagues, prepare labels/quick replies, and activate only tools you actually use (appointments, reviews, catalogue…).

💡
Switching on fewer tools = faster overview. You can always expand.
Step 4 · Content

What's in the platform?

Everything you need to run customer contact properly — without five separate tools.

🔀 Channel hub

WhatsApp, e-mail, phone, website chat and website — status and deep links in one overview (Platform).

In dashboard

🌐 Website

Index your own site as a knowledge base, or create a new site in Slimbot (same login).

Train / Website

💬 Team inbox

Shared team inbox, assign to colleagues, notes, read/unread. WhatsApp, e-mail and social in one overview. Works on desktop and mobile.

From Starter

🤖 AI assistant

Answers with your knowledge base. You decide the tone — or turn AI off and work with inbox only.

Optional

📞 AI calling & e-mail

Phone line, Cloud API templates and business e-mail — expand when you're ready.

Business

🔒 NL & GDPR

Data on Dutch servers. Not a "free tool from the US". Clear roles and logging.

All plans
Step 5 · Choose

Plans & pricing

Cancel monthly. Current prices — no hidden per-message costs in the basic plans.

Try-out
€14.95/mth
Try it on our demo number
  • 1 Pro assistant on our test number
  • Custom persona and greeting
  • FAQ + appointment link
  • Web widget
View Try-out →
Starter
€29.95/mth
Your own verified number
  • Your own verified WhatsApp number
  • 1 Pro assistant + persona
  • FAQ and knowledge base
  • Schedule appointments
View Starter →
Most popular
Pro
€89.95/mth
Most popular
  • Everything in Starter
  • Up to 3 team members, shared inbox + routing
  • ~5,000 conversations/month
  • Agent performs actions: site, logo, photo/video analysis
View Pro →
Business
On request
Phone + Cloud API + e-mail — tailored
  • Multiple numbers and departments
  • Higher conversation and call minute bundles
  • Pro call agent included
  • Custom integrations
Discuss →

Full comparison table: slimbot.nl/pakketten

Step 6 · Trust

Why businesses choose Slimbot

Dutch servers

Data stays closer to home. Suitable for GDPR-conscious organisations.

Dutch support

Support in Dutch — no ticket queue in a different time zone as standard.

Your own number, your own brand

Customers message you. No "powered by random SaaS" in the conversation.

Grow step by step

Start simple. Only switch on Cloud API, calling or e-mail when you're ready.

Ready to see it for yourself?

Download the PDF for your team, or go straight to the plans page.

slimbot.nl support@slimbot.nl Dutch servers · GDPR