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SaaS · Netherlands · EU hosting

SaaS for customer communication

Slimbot is software-as-a-service: you log in, connect your channels and start working immediately. No server in the cupboard, no separate apps per channel. AI is optional — the inbox also works for a team that answers themselves.

  • Ready in the cloud
  • One platform, all channels
  • Helpdesk and tickets
Start for free View pricing
WhatsApp E-mail Instagram Messenger Website Phone
Sound familiar?

Customer queries come in everywhere. You answer in one place.

Without Slimbot

  • WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
  • Colleagues don't know who has already replied
  • Questions remain unanswered in the evenings and at weekends

With Slimbot

  • All channels in one team inbox, on desktop and in the app
  • Assign, label and add internal notes: everyone sees the status
  • The AI assistant prepares a draft reply, you approve
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: the assistant prepares a draft reply, you approve (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Create account

Choose a plan. You're straight into the cloud — no months-long implementation project.

2

Connect channels

Start with what customers already use. WhatsApp, e-mail, social, chat or phone: you add them when it suits.

3

Get the team on board

Invite colleagues. Everyone sees the same conversations. You can always switch on AI later.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Ready in the cloud

No on-site installation. Browser, desktop and app. Updates come automatically. You pay monthly, cancel monthly.

One platform, all channels

WhatsApp is one channel — not a product in itself. E-mail, Instagram, Messenger, website chat and phone land in the same inbox.

Helpdesk and tickets

Assign, label, add internal notes, view history. Suitable as helpdesk software and as a ticket system, without a second tool.

Dutch hosting

Data on Dutch servers. GDPR. No American default data centre. Try it first, then your own lines and brand.

AI optional

Draft answers and summary if you want. You stay in control. The SaaS is the inbox; AI is a module, not a requirement.

For SMEs and teams

From one team member to a whole team. New colleagues see the history. When someone leaves — the inbox stays with the business.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

What is SaaS?
Software as a Service: you use software via the internet, instead of installing it yourself. You pay a subscription. Updates, security and hosting are with the provider. Slimbot is such a SaaS for customer communication.
Is Slimbot a Dutch SaaS?
Yes. The product runs on Dutch servers. You work in Dutch, with EU hosting and GDPR. No mandatory American cloud account.
Is this just WhatsApp software?
No. WhatsApp is one channel in an omnichannel inbox. E-mail, Instagram, Messenger, website chat and phone are part of it. Anyone searching only for 'WhatsApp tool' misses the platform.
What's the difference with a standalone helpdesk?
Classic helpdesk software often starts with e-mail tickets. Slimbot starts with the conversation — app, e-mail, social or call — and keeps the same customer card. You can still handle tickets in it.
Do I have to use AI?
No. The SaaS is the shared inbox. AI is an extra: drafts, summary, phone answering. You switch it on when the team is ready.
What does it cost?
Monthly rates are on the pricing page. Try-out starts from the lowest live rate, with no one-off setup on entry. Cancel monthly.

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All customer conversations in one place. Starting today.

Create a free account and connect your own number, e-mail and website chat. Prefer to see it first? Schedule a short demo.

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