AI assistant for care practices: practical questions and appointments, without medical advice
Clients and patients message to ask something, reschedule an appointment or find the way. Slimbot relieves reception with the practical side: opening hours, appointment requests and reminders. Everything medical goes to a care provider.
Good morning, my mother would like an appointment with you. What should I bear in mind?
Assistant's draft
Good morning! For a first appointment I'll note down name, place of residence and preferred day. A colleague will then contact you.
CustomiseApprove
Sound familiar?
Customer queries come in everywhere. You answer in one place.
Without Slimbot
WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
Colleagues don't know who has already replied
Questions remain unanswered in the evenings and at weekends
With Slimbot
All channels in one team inbox, on desktop and in the app
Assign, label and add internal notes: everyone sees the status
The AI assistant prepares a draft reply, you approve
In practice
What comes in to care providers – and what Slimbot does
"What time are you open tomorrow?"
Reply from your own opening hours, even outside office hours.
"Can I move my appointment from Thursday to Friday?"
The assistant suggests a new time from your connected calendar; reception confirms.
"Can my father start with you? He has an indication."
Service area and procedure from your text, and a call-back request for the colleague who does intakes.
"I haven't been feeling well for days, is that serious?"
No response from the AI. The message goes with priority to a care provider, with a referral to the out-of-hours GP service or 112 in case of emergency.
"Which documents should I bring?"
List from your own information, plus a reminder for the appointment.
WhatsApp (example)Example
CustomerGood morning, my mother would like an appointment with you. What should I bear in mind?
AssistantGood morning! For a first appointment I'll note down name, place of residence and preferred day. A colleague will then contact you.
CustomerMrs De Boer, Utrecht, preferably Tuesday.
AssistantThank you, noted. A colleague will confirm the appointment. Does your mother have a referral? If so, please bring it with you.
Fictional example; names, times and amounts are for illustration.
Try it yourself
Ask a question as a customer of a care
Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.
WhatsAppExample
Choose a question on the left to start the conversation.
Fictional example. Names, times and amounts are for illustration.
What it looks like
The real Slimbot inbox
Screenshots from a demo account with example conversations. Not real customers.
Example · desktopExample · app
How it works
Get started in three steps
From sign-up to working channel. You keep your own number.
1
Set what the assistant may do
Practical matters on, medical matters always to your team.
2
Connect number and calendar
WhatsApp via QR code and your connected calendar.
3
Start with drafts
The front desk reads every reply and approves it before sending.
Features
What you get
Features that Slimbot has today. No promises we don't keep.
One inbox for the front desk
WhatsApp, e-mail and website chat come together; colleagues see who picks up a message and leave internal notes.
Medical questions go to a person
You define which topics the assistant never answers. Such a message goes to your team with priority, without a substantive reply from the AI.
Prepare appointment requests
Preferred day, location and reason for the visit in brief, so reception can handle the request in one go.
Reminders from your number
A message in advance with date, time and what to bring, from the number clients already know.
Answer from your own text
Directions, parking, catchment area and registration procedure: the assistant only uses what you have filled in yourself.
Smart advice in 3 clicks
What suits your care?
Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.
Step 1 of 3
Free tools
Calculate it, no sign-up required
Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.
Missed-messages calculator
How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.
Response-time check
How many hours per week is your business unreachable for messages, and what does that mean for your response time?
Three WhatsApp replies for healthcare, to copy
Confirmation of an appointment
Goedemorgen <naam>, uw afspraak staat gepland op <dag> om <tijd> bij <locatie>. Wilt u uw verzekeringspas en eventuele verwijzing meenemen? Kunt u niet komen, geef het dan zo snel mogelijk door, dan kijken we naar een andere tijd. Groet, <praktijknaam>
Answer to a question outside opening hours
Goedemiddag <naam>, bedankt voor uw bericht. Onze praktijk is nu gesloten; we reageren op <dag> vanaf <tijd>. Voor spoed buiten kantooruren belt u de huisartsenpost of 112. Groet, <praktijknaam>
Call-back request
Goedemiddag <naam>, we hebben uw vraag ontvangen en <medewerker> belt u terug op <dag> tussen <tijd> en <tijd>. Past dat niet, laat het dan weten via dit bericht. Groet, <praktijknaam>
Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.
From €14.95 per month
Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.
Does the assistant ever give medical advice or a triage assessment?
No, never. The assistant does not assess complaints or estimate urgency. Medical questions go to your team, with referral to the out-of-hours GP service or 112 if necessary.
Is Slimbot a patient record or EPR?
No. Slimbot is an inbox for messages and appointment requests. The care record stays in your own system.
What information must patients share via the chat?
As little as possible: name, contact details and preferred time. You configure the assistant not to ask about complaints or diagnoses, and you ask clients who do send details to call.
Can I approve everything myself first?
Yes. With drafts, the reception desk reads every reply and sends it themselves. You choose later which routine questions the assistant answers independently.
Can multiple team members and locations view along?
Yes, in one shared team inbox, with assignment and internal notes.
What does it cost?
You start with a free account without a credit card; the current monthly amounts are on the pricing page. You can cancel monthly.
Different industry? Find yours
Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.
Slimbot
