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Team inbox · mail · phone · web · social

One team inbox for e-mail, phone, chat and social

Customers e-mail, call or chat. Your team sees everything in one inbox — with the full history, without private phones. AI helps in the background; you stay in control.

  • All channels equal
  • Answer together
  • Customer card alongside
Start for free View pricing
WhatsApp E-mail Instagram Messenger Website Phone
Sound familiar?

Customer queries come in everywhere. You answer in one place.

Without Slimbot

  • WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
  • Colleagues don't know who has already replied
  • Questions remain unanswered in the evenings and at weekends

With Slimbot

  • All channels in one team inbox, on desktop and in the app
  • Assign, label and add internal notes: everyone sees the status
  • The AI assistant prepares a draft reply, you approve
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: the assistant prepares a draft reply, you approve (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Create account

Choose a plan. Try-out is to get a feel for it; afterwards you connect your own channels.

2

Connect channels

Connect e-mail, phone and website chat. WhatsApp via app or Cloud — whenever you want. Instagram and Messenger alongside.

3

Team in the inbox

Invite colleagues. New messages land in Messages — desktop, browser and app.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

All channels equal

E-mail, phone, website chat and social land in the same inbox. No separate apps side by side.

Answer together

Colleagues see the same conversation. Assign, labels, internal notes. The customer doesn't notice the handover.

Customer card alongside

Name, number, e-mail and previous conversations next to the chat window. You won't ask "can you repeat that?".

AI as help, you decide

Draft replies, summary, translation. You approve or take over. No automatic promises you can't keep.

No private phones

The number belongs to the business. New team members see the history. Gone is gone — the inbox remains.

Your brand, Dutch hosting

Your own number, your own branding. Data on Dutch servers. Try it out first, then your own lines.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

What is a team inbox?
A shared inbox where all your company's customer conversations arrive — e-mail, phone, website chat, social and WhatsApp. Multiple team members work in the same overview, instead of on private devices.
Which channels are in the Slimbot inbox?
E-mail, phone, website chat, Instagram, Messenger and WhatsApp. You start with what your customers already use and add channels.
Do customers see that we're discussing internally?
No. Internal notes and handover to a colleague stay within your team. The customer only sees the conversation.
What does the inbox cost?
The inbox is included in the Slimbot plans. Current monthly amounts are on the pricing page. Try-out starts from the lowest live rate, without one-off setup.
Is this only WhatsApp?
No. WhatsApp is one channel. E-mail, phone, website chat, Instagram and Messenger belong in the same inbox. There is also a separate page about the WhatsApp inbox.

Also interesting

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All customer conversations in one place. Starting today.

Create a free account and connect your own number, e-mail and website chat. Prefer to see it first? Schedule a short demo.

Start for free Schedule a demo

Prefer watching to reading?

Short explainer video — click to play (with sound).

Slimbot — Everything in one inbox Watch and share this video
Read what was said

WhatsApp, mail, Instagram, the chat... I don't know where to look anymore! I'm Bo from Slimbot. With us, everything comes into one team inbox. Assign conversations, add labels, and see who's answering what. Finally one overview, for the whole team!