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Installers · maintenance · faults

AI assistant for installers: faults, maintenance and appointments in one place

An installation company does a lot of planning and talking: breakdowns, annual maintenance, advisory conversations. Slimbot puts messages, appointments and customer data in one place and lets your calendar and reminders do the planning work.

  • Fault clearly established
  • Schedule maintenance
  • Requests for central heating, air conditioning and heat pumps
WhatsApp E-mail Instagram Messenger Website Phone
Hands with work gloves mounting a pipe to a radiator, with a blue water pump pliers beside it
Photo: Sergei Starostin · Pexels
CustomerWhatsApp · your own numberExample

Hello, our central heating boiler is showing an error code and the house isn't getting warm.

Assistant's draft

How annoying! What error code is showing, what make is the boiler, and could you send a photo of the display?

CustomiseApprove
Sound familiar?

Less back-and-forth messaging, fewer no-shows.

Without Slimbot

  • Message back and forth about appointments until a time suits
  • No-shows because nobody sends a reminder
  • Calendar, messages and customer data in three places

With Slimbot

  • Customers request an appointment via chat, WhatsApp or your site
  • Confirmation and reminder from your own number
  • Appointment, conversation and customer card in one overview
In practice

What comes in at installers — and what Slimbot does

  1. "The boiler is showing an error."

    Request error code, make and photo and place the report with all details with your team.

  2. "What does annual maintenance for my air conditioning cost?"

    Answer from your own knowledge base if you enter rates; otherwise the question goes to you.

  3. "Can you come before winter?"

    Suggest available slots from your calendar; you confirm.

  4. "We are considering a heat pump."

    Ask for property type, year of construction and photos and suggest an advisory meeting.

  5. "Here is the photo of the rating plate."

    The photo is added to the customer card, so the engineer can prepare the part.

WhatsApp (example)Example

CustomerHello, our central heating boiler is showing an error code and the house isn't getting warm.

AssistantThat's annoying! What error code is showing, what make is the boiler, and can you send a photo of the display?

CustomerCode E1, photo coming. Address is Molenweg 3.

AssistantThank you. The engineer has your report and photo. He will suggest a time in the diary; you will hear from us.

Fictional example; names, times and amounts are for illustration.
Try it yourself

Ask a question as a customer of an installer

Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.

WhatsAppExample

Choose a question on the left to start the conversation.

Fictional example. Names, times and amounts are for illustration.
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: customer asks for Saturday delivery, team confirms the appointment (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Connect WhatsApp, e-mail and diary

Your existing number, e-mail address and schedule.

2

Enter your knowledge

Service area, which installations you maintain, how you quote.

3

Start with drafts

The assistant suggests answers, you approve.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Fault clearly established

Brand, model, error code and a photo of the display: the assistant asks for it before the engineer is dispatched.

Schedule maintenance

Suggest and record appointments from your connected diary, with a confirmation and reminder from your own number.

Requests for central heating, air conditioning and heat pumps

Property type, year of construction and photos are collected, so your adviser can quote specifically. The AI does not create quotes or advice itself.

Customer card per address

Conversations, photos and appointments are together, even when several engineers visit the same customer.

Review after completion

After the work, a short request for a review, sent from your own number.

Smart advice in 3 clicks

What suits your installers?

Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.

Step 1 of 3
Free tools

Calculate it, no sign-up required

Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.

Missed-messages calculator

How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.

Response-time check

How many hours per week is your business unreachable for messages, and what does that mean for your response time?

Three WhatsApp replies for an installer, ready to copy

Enquiry for a fault

Goedemiddag <naam>, bedankt voor uw bericht. Kunt u mij sturen: uw adres, het merk en type van de <apparaat>, een eventuele foutcode en een foto van het display? Dan plan ik de monteur in. Groet, <uw naam>

Confirm maintenance appointment

Goedemorgen <naam>, hierbij bevestig ik het onderhoud aan uw <apparaat> op <dag> tussen <tijd>. Wilt u zorgen dat de installatie goed bereikbaar is? Kunt u niet? Laat het ons weten. Tot dan! <uw naam>

Follow-up after a consultation

Goedemiddag <naam>, afgelopen <dag> spraken we over <installatie>. Heeft u de offerte kunnen bekijken, en zijn er vragen over de aanpak of planning? Ik denk graag met u mee. Groet, <uw naam>

Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

Does the AI advise on installations?
No. The assistant gathers information (property, make, photos) and answers questions from your own knowledge base. Advice and quotes come from you.
Can the assistant schedule appointments itself?
Yes, based on your connected diary. You choose whether the assistant records appointments itself or first prepares a proposal.
Can reminders be sent from our own number?
Yes, reminders and confirmations are sent from your own business number.
Does it work for multiple engineers?
Yes, everyone works in the same inbox and you can assign and take over conversations.
Can I also send a payment link?
Yes, from the conversation you can send a payment link for, for example, a call-out fee or a final invoice.
What does it cost?
A free account without a credit card; the current monthly amounts are on the pricing page and you can cancel monthly.

Different industry? Find yours

Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.

All customer conversations in one place. Starting today.

Create a free account and connect your own number, e-mail and website chat. Prefer to see it first? Schedule a short demo.