What is Vector Memory?
Vector memory stores information so that our AI can search by meaning instead of exact words. This means Slimbot finds the right answer, even if a customer asks something in completely different wording than it appears in your knowledge base.
How does it work?
- Your information is converted into a form that captures meaning.
- When you ask a question, Slimbot searches for the most related content.
- The AI uses the most relevant pieces for an accurate answer.
- You add new information without complicated settings.
Use cases
Webshop: customer describes a product in their own words and still gets the right match.
Technical service: fault query in layman's terms links to the right manual.
Healthcare practice: patient question finds the right section from your information pages.
B2B: quote request matches with the best-fitting service from your offering.
Benefits
- Customers get answers, even without the 'right' keywords.
- Fewer 'I can't find this' moments.
- Better answers from your existing knowledge.
- Works without technical knowledge on your part.
Frequently asked questions
What is the difference from ordinary search?
Regular search matches exact words. Vector memory understands the intent, so differently worded questions still find the right answer.
Do I need to set anything up myself?
No. You add your information and our platform handles the rest behind the scenes.
Also within Memory
Deploy Vector Memory for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.