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Platform › Memory › Company knowledge
Memory

Company knowledge

Your own knowledge, always at hand in every conversation.

What is Company Knowledge?

In Business Knowledge you feed Slimbot your own information: products, services, prices, procedures and house rules. This way the AI gives answers that match how your business works, instead of generic chat.

How does it work?

  1. You add your own documents, texts or pages as a knowledge source.
  2. Slimbot makes that knowledge searchable for the AI.
  3. When answering questions, the AI draws exclusively from your own information.
  4. You update knowledge simply by replacing or adding sources.

Use cases

Installation company: warranty conditions and working method always correctly at hand.
Webshop: current product information, delivery times and returns policy.
Practice: opening hours, fees and treatment information.
Wholesale: range, minimum order quantity and terms.

Benefits

  • Answers match your business.
  • Fewer errors and wrong promises.
  • Knowledge stays current through easy updating.
  • Your team is relieved of standard questions.

Frequently asked questions

Does the AI make things up then?

Slimbot draws on your added business knowledge for these answers, so responses align with your own information rather than general assumptions.

How do I keep the knowledge current?

You replace or add sources when something changes, for example with new prices or amended terms.

Use company knowledge for your business?

Slimbot sets everything up for you. Start for free or request a tailored demo.