Slimbot
Memory
User profiles
A complete customer picture that grows automatically.
What is User Profiles?
User profiles bundle what the AI knows about a customer into one clear profile: name, preferences, previous questions and relevant details. This way, every customer receives consistent, personal treatment, regardless of which channel the contact runs through.
How does it work?
- Slimbot automatically builds a profile per customer from the conversations.
- You choose which fields are saved, such as preferences or customer segment.
- With every contact, the right profile is immediately retrieved.
- Profiles can be viewed and manually supplemented or corrected.
Use cases
Travel agency: profile with destination preferences and travel party for targeted advice.
Clothing shop: remembering size and style preference for better recommendations.
Accountancy firm: customer profile with company form and ongoing files.
Gym: member profile with goals and preferred times.
Benefits
- Every customer receives personal treatment without manual work.
- Consistent customer view across all channels.
- Faster, more relevant answers.
- You keep control over profile content yourself.
Frequently asked questions
Does Slimbot build profiles automatically?
Yes, based on the conversations. You decide which information is recorded and can always update or clear profiles.
Do profiles also work across multiple channels?
Yes, if a customer makes contact via, for example, WhatsApp and the website, the same profile is used as soon as the customer is recognisable.
Also within Memory
Deploy user profiles for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.