Slimbot
MemoryWhat is Summaries?
Summaries automatically summarise a conversation to its essence: the question, what has been agreed and any follow-up actions. So you don't have to read through entire conversations and see what's going on in seconds.
How does it work?
- After a conversation, Slimbot automatically creates a brief summary.
- The key points and agreements are clearly highlighted.
- You read the summary at the top of the conversation in a few lines.
- Need more? Click through to the full conversation for the details.
Use cases
Customer service: team leader quickly scans completed conversations.
Estate agent: key points of a viewing request at a glance.
Freelance adviser: quick feedback after a long intake conversation.
Support: handover to a colleague with a brief summary.
Benefits
- Saves time when reviewing.
- Follow-up actions are not missed.
- Easy handover between team members.
- Control over large numbers of conversations.
Frequently asked questions
Can I adjust the summary?
Yes, the automatic summary is a starting point that you can refine yourself or supplement with your own notes.
Does this work for very long conversations too?
That's precisely when it's valuable. Even extensive conversations are reduced to the key points and agreements.
Also within Memory
Use Summaries for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.