Slimbot
MemoryWhat is Semantic Search?
Semantic search lets Slimbot search your knowledge by meaning, not just exact keywords. This means the AI finds the right answer even when the question is worded very differently from your texts, just as an experienced team member would.
How does it work?
- Your knowledge is made searchable by meaning.
- When you ask a question, Slimbot searches for the most related content.
- The best matches are used for the answer.
- You don't need to maintain keywords or search terms yourself.
Use cases
Support: customer describes a problem in their own words and finds the right solution.
Webshop: 'something for a birthday under twenty euros' finds suitable products.
Practice: vague complaint description links to the correct information.
Trading company: broad search query still finds the right article.
Benefits
- Customers find answers without the 'right' words.
- Fewer 'no results' moments.
- No hassle maintaining keywords.
- Faster and more relevant results.
Frequently asked questions
How does this differ from a regular search bar?
An ordinary search bar matches literal words. Semantic search understands the intention, so differently worded questions also hit the mark.
Does this work on my own information?
Yes, it searches within the knowledge and documents you add to Slimbot.
Also within Memory
Deploy Semantic Search for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.