What is RAG?
RAG combines the intelligence of our AI with your own information: for every question, Slimbot first retrieves the right piece from your knowledge and then formulates the answer. This gives you answers that not only sound fluent, but also genuinely match your business.
How does it work?
- You connect your own information sources to Slimbot.
- When a question comes in, the AI first searches for the most relevant content.
- Then the AI formulates a clear answer based on it.
- You update the sources and the answers update automatically.
Use cases
Customer service: answers based on your own manuals and policies.
Webshop: product advice supported by real product information.
Advisory firm: questions answered from your own documentation.
Technical service: fault queries answered from your manuals.
Benefits
- Answers that match your own information.
- Fewer made-up or incorrect answers.
- Always up to date by updating sources.
- Reliable customer contact without manual work.
Frequently asked questions
Why is this more reliable than an AI without its own sources?
Because the answer is based on your added information instead of general assumptions, it fits better with how your business works.
What kind of sources can I use?
Think of your documents, manuals, web pages and frequently asked questions. You add them and Slimbot makes them searchable.
Also within Memory
Deploy RAG for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.