Slimbot
Memory
FAQ Memory
Frequently asked questions answered directly and consistently.
What is FAQ Memory?
With FAQ memory you record the most frequently asked questions and their answers, so that Slimbot answers them immediately and always in the same way. This saves your team an enormous amount of repetitive work and gives customers clarity at lightning speed.
How does it work?
- You enter your most important questions and answers.
- Slimbot recognises when a customer asks such a question, even in different words.
- The AI gives the correct answer you've approved straight away.
- You can easily add new frequently asked questions.
Use cases
Webshop: 'when will my order be delivered?' answered immediately.
Practice: 'what does a consultation cost?' always correct and consistent.
Hospitality: 'are you open on Sunday?' without waiting time.
Service provider: 'how do I request a quote?' in one answer.
Benefits
- Instant answers to the most frequently asked questions.
- Always consistent, never a wrong answer.
- Far less repetitive work for your team.
- Customers helped outside office hours.
Frequently asked questions
Does the AI recognise the question even if it's phrased differently?
Yes. Slimbot understands the intent, so even if a customer phrases it slightly differently, it will arrive at the right answer.
What if a question isn't in my FAQ?
Then the AI falls back on your broader company knowledge or the question can be neatly forwarded to your team.
Also within Memory
Use FAQ Memory for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.