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Customer service
Telephony CS
Never miss a caller again, even when you're busy.
What is Phone CS?
Phone Answering CS handles incoming calls with an AI receptionist who speaks to customers, answers questions and takes messages. That way your business never misses a caller, even during busy times or outside office hours. Every call is recorded so you know exactly who called and why.
How does it work?
- Set up your phone number so that missed or all calls go to Slimbot.
- Our AI receptionist answers the caller in natural language and your style.
- Simple questions are answered immediately; the rest is neatly recorded.
- You receive a summary and a ticket, so you can call back in a targeted way.
Use cases
Installation company: taking fault reports whilst engineers are on the road.
Practice: handling appointment enquiries outside consultation hours without missing a caller.
Construction company: have phone calls from the building site handled by the AI.
Webshop: handle peak call traffic without a queue.
Benefits
- No more missed revenue due to unanswered phone calls.
- Stay reachable, even when your hands are full with work.
- A clear summary on paper of every conversation.
- Callers feel helped instead of being sent to voicemail.
Frequently asked questions
Doesn't the AI receptionist sound robotic?
The voice sounds natural and simply speaks Dutch in your desired tone. Many callers hardly notice the difference.
What if a caller insists on speaking to a person?
Then the AI takes the message and sets it up directly as a ticket, so you or a colleague can call back quickly.
Can I choose that only missed calls are handled?
Yes. You decide whether the AI answers all calls or only steps in when you don't answer yourself.
Also within Customer Service
Deploy Phone CS for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.