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Customer service
Email CS
Your customer service inbox organised and half-automatically answered.
What is Email CS?
Email CS turns your overflowing support inbox into an organised system in which every email becomes a ticket. Our AI suggests ready-made answers that you only need to check and send. That saves you hours of typing and ensures no customer waits long for a reply.
How does it work?
- Connect your support e-mail address, such as info@ or customerservice@, to Slimbot.
- Every incoming e-mail automatically becomes a ticket with the right context.
- Our AI writes a draft answer based on your information.
- You review, adjust if needed and send with one click.
Use cases
Wholesaler: answer order and invoice questions faster and more consistently.
Software company: categorise support questions and handle them with standard answers.
Rental company: process booking and cancellation e-mails smoothly.
Freelancer: keep the e-mail mountain manageable without hiring a team member.
Benefits
- Hours less typing thanks to smart draft replies.
- Consistent tone, even when multiple people help out.
- Shorter response times without extra staff.
- Never again an e-mail that accidentally gets overlooked.
Frequently asked questions
Will the AI answers remain accurate for my business?
The AI draws on your own information and FAQs. You see every draft before sending, so you always stay in control.
Can I also type an email myself without the AI?
Of course. The drafts are a tool; you can adjust each answer or write it entirely yourself.
Does this work with my current e-mail address?
Yes, you simply connect your existing support address. Customers continue to e-mail the same address as always.
Also within Customer Service
Deploy E-mail CS for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.