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AI receptionist · AI telephonist · 24/7

AI receptionist (AI telephonist) that answers your phone

An AI receptionist is a digital telephonist who answers the phone for you when you can't: outside office hours, during a job or when it's busy. It speaks Dutch, answers questions from your own knowledge base, notes name, number and question, and connects through if it's urgent. You can read back every conversation in Slimbot.

  • Answers, day and night
  • Answers from your knowledge base
  • Messages and call-back requests
Request AI receptionist Business telephony
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Sound familiar?

No more missed calls, and every conversation available to read back.

Without Slimbot

  • Missed calls during a job or outside office hours
  • Calling back without knowing what it was about
  • Call notes on a scrap of paper, or nowhere

With Slimbot

  • Answer under your own number, by your team or the AI assistant
  • Every call with summary in the same inbox as chat and e-mail
  • Call-back request and appointment directly on the customer card
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: the assistant prepares a draft reply, you approve (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in 5 steps

From sign-up to working channel. You keep your own number.

1

Request the AI line

The AI phone line is included in the Business plan (on request). We discuss what the receptionist should do.

2

Choose or connect a number

New 085 number or local number, transfer on request, or forward from your current line.

3

Fill in the knowledge

Opening hours, services, prices you want to mention and rules such as "always transfer for leaks".

4

Name, greeting and voice

Choose what the receptionist is called, how he answers and which voice he uses. Have him say that the caller is speaking to a digital assistant.

5

Call yourself and adjust

Call your number, read back the transcript and adjust the knowledge where an answer could be better.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Answers, day and night

For each line you choose whether the AI answers or your team. If the line is set to AI, every caller is answered, even in the evening and at weekends.

Answers from your knowledge base

The receptionist gets opening hours, services and prices from the knowledge you fill in yourself. What's not in there, it doesn't make up: then it says so honestly and takes a message.

Messages and call-back requests

If it cannot handle the question, it records the name, call-back number and a brief summary. You call back with the question already on paper.

Transfer to office or mobile

In urgent cases or with a difficult question, he offers to forward. You can set multiple forwarding numbers in order.

Appointment and quote requests

The receptionist asks for a preferred time for an appointment request, and for a quote or urgent request asks what, where and when. You then handle it.

Your name, greeting and voice

You give the assistant a name, its own greeting and additional instructions. You choose the voice from a list and listen to it first.

Choice menu beforehand, if you wish

"Press 1 for…": for each key you choose forward, voicemail, the AI or your team. This way only the part you want goes to the AI.

Transcript, summary and recording

Per conversation you read the transcript and summary and listen to the recording. The summary of the last conversation is also in the customer's timeline in the inbox.

What is an AI receptionist?

An AI receptionist (also called AI telephonist or virtual receptionist) is software that answers the phone and holds a conversation in natural spoken language. The caller doesn't need to press any buttons, but simply says what they want. The receptionist responds with the information you've given it and concludes the conversation: with an answer, a recorded message or a transfer.

The difference with an old-fashioned menu is that the caller is helped instead of transferred. The difference with a call service is that the receptionist always uses your own, current knowledge and that you can literally read back every conversation.

What exactly does Slimbot's AI receptionist do?

You set per task what the receptionist may do:

  • Answer questions: opening hours, services and prices from your knowledge base.
  • Take messages: record name, number and question.
  • Transfer: to your office or mobile, for urgent or complex questions. If this is switched off, he takes a message.
  • Appointments: help suggest a time.
  • Quote or intake: collecting the details for a quote or urgent request.

What can an AI receptionist not do?

It only knows what you teach it. It does not give medical, legal or financial advice and does not mention prices or commitments that are not in your knowledge. An angry customer with a long story or a question that requires a tailored response belongs with a human: for that it transfers or notes the request.

The receptionist speaks Dutch. If you mainly deal with callers in other languages, please discuss this with us first.

Who is an AI receptionist useful for?

Especially for businesses where the phone rings whilst hands are full:

  • Installers, plumbers and maintenance companies who are on the building site.
  • Hairdressers and salons who are in the middle of a treatment.
  • Practices and offices that want to be reachable outside opening hours.
  • Freelancers who want to be answered professionally, even when they can't take the call.

What do you look for when choosing an AI receptionist?

An AI receptionist sounds the same everywhere, but the differences lie in what happens after the conversation. Ask every provider about these points:

  • Language: does it speak Dutch well, including names and addresses?
  • Own knowledge: does it only answer with what you give it, or does it make things up when it doesn't know?
  • Call transfer: can it forward to your mobile in urgent cases, and do you choose when?
  • Review: do you receive a transcript, summary and recording for each call?
  • Number: do you keep your own number, or do you have to give customers a new number?
  • One place: do conversations appear alongside WhatsApp and email at the customer's, or in a separate system?
  • Honesty: does the greeting say that the caller is speaking to a digital assistant?

Your number and the technology

You can take a new 085 number or a local number (including 010, 020, 030, 040, 050, 070 and 015). If you want to bring your current number, you can request a transfer; we will arrange that with you. You can also forward from your current provider to your Slimbot number.

Want to answer calls yourself? Then you call from the browser, from the Slimbot app on your phone or with your own calling app that you set up with a single QR code. If you set the line to 'we', it goes to your team; on 'AI' the receptionist answers.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

What is an AI receptionist?
A digital receptionist that answers incoming calls, answers questions from your business information, takes messages and can transfer calls. At Slimbot you can review every call as a transcript and summary.
What is the difference between an AI receptionist and an AI telephonist?
There is no difference: AI receptionist, AI telephonist and virtual receptionist are names for the same thing, software that answers the phone on behalf of your business.
Do I keep my own phone number?
Yes. You can have your number ported (on request) or forward from your current provider to your Slimbot number. Customers call the number they already know.
What happens if the AI doesn't know the answer?
Then it will say so honestly and offer a call-back request: name, number and a brief summary are recorded. If it may transfer the call, that's also possible.
In which language does the AI receptionist speak?
In Dutch. If you have many non-Dutch-speaking callers, please discuss this with us in advance.
Can the AI receptionist make appointments?
It helps the caller suggest a time and records the request in the conversation report. You schedule it in your diary yourself.
Are calls recorded?
Yes. For each conversation you see the transcript and summary, and you can listen to or download the recording. State in the greeting that the caller is speaking with a digital assistant.
Is an AI receptionist suitable for tradespeople and installers?
Yes, that's exactly when the phone rings whilst you're on the building site. The receptionist answers, asks for an urgent or quote request what, where and when, and transfers for urgent matters if you want. You call back with the question already on paper.
Can I have the AI receptionist answer only outside office hours?
You set the line to AI or to your team yourself, for example at the end of the day. We do not promise automatic switching based on opening hours; discuss at the start which arrangement suits you best.
What does an AI receptionist cost?
The AI phone line is included in the Business plan, which is available on request. Request a quote; we do not list a per-minute call rate here that is not on our price list.

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