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Dentist · reception · appointments

AI assistant for dentists: relieving reception during busy phone traffic

Everyone calls at once in the morning. Slimbot handles appointment requests and practical questions via WhatsApp, chat and, if desired, the phone, and places messages about pain or a broken tooth at the top of the queue for reception. The assistant does not make diagnoses.

  • Check-up and dental hygienist
  • Urgent words to the top
  • Practical questions
WhatsApp E-mail Instagram Messenger Website Phone
Treatment room of a dental practice with a dentist's chair and equipment
Photo: Pavel Danilyuk · Pexels
CustomerWhatsApp · your own numberExample

Hello, a piece of my molar has broken off. It doesn't really hurt.

Assistant's draft

How annoying! I'll pass it on to reception as a priority, they'll call you today. If you experience pain or swelling, please call the practice immediately.

CustomiseApprove
Sound familiar?

Less back-and-forth messaging, fewer no-shows.

Without Slimbot

  • Message back and forth about appointments until a time suits
  • No-shows because nobody sends a reminder
  • Calendar, messages and customer data in three places

With Slimbot

  • Customers request an appointment via chat, WhatsApp or your site
  • Confirmation and reminder from your own number
  • Appointment, conversation and customer card in one overview
In practice

What comes in at dental practices — and what Slimbot does

  1. "I've had terrible toothache since yesterday."

    Priority at reception, with referral to the emergency service for severe complaints outside opening hours. No advice about the cause.

  2. "When can I come in for a check-up?"

    Offer available slots or prepare the request for reception.

  3. "Is the whitening treatment suitable for me too?"

    No judgement from the AI: a call-back request for a conversation with the dentist or dental hygienist.

  4. "Where can I park at your place?"

    Reply from your own practice information.

  5. "(patient forgets the check-up)"

    Reminder one day in advance, from the practice number.

WhatsApp (example)Example

CustomerHello, a piece of my tooth has broken off. It doesn't really hurt.

AssistantHow annoying! I'll pass this on to reception as a priority, they'll call you today. If you have pain or swelling, please call the practice directly.

CustomerFine, I'm available until 17:00.

AssistantNoted: available until 17:00. Reception will be in touch and will look at the first available slot.

Fictional example; names, times and amounts are for illustration.
Try it yourself

Ask a question as a customer of a dental practice

Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.

WhatsAppExample

Choose a question on the left to start the conversation.

Fictional example. Names, times and amounts are for illustration.
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: customer asks for Saturday delivery, team confirms the appointment (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Connect number and calendar

WhatsApp via QR code and your diary; the phone optionally as well.

2

Set the emergency rules

Which words get priority, who is then alerted and which emergency service is mentioned.

3

Start with drafts

Reception approves answers first and releases routine questions later.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Check-up and dental hygienist

Prepare requests with preferred times or schedule directly in your connected calendar.

Urgent words to the top

Pain, swelling, a broken tooth or a loose crown: you choose the wording, such messages appear with priority at reception.

Practical questions

Parking, opening hours, cancelling and registering: answer from your own text.

Phone when busy

Optionally, an AI assistant answers and notes the question; the summary appears in the inbox for reception.

Reminders from your number

One day in advance, with a request to cancel in good time.

Smart advice in 3 clicks

What suits your dental practices?

Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.

Step 1 of 3
Free tools

Calculate it, no sign-up required

Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.

Missed-messages calculator

How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.

Response-time check

How many hours per week is your business unreachable for messages, and what does that mean for your response time?

Three WhatsApp replies for a dental practice, ready to copy

Confirm check-up

Goedemorgen <naam>, uw controle staat gepland op <dag> om <tijd>. Wilt u 5 minuten eerder aanwezig zijn? Kunt u niet, laat het ons uiterlijk <termijn> weten, dan kunnen we de plek aan iemand anders aanbieden. Groet, <praktijknaam>

Call-back request for a complaint

Goedemiddag <naam>, bedankt voor uw bericht. Onze balie belt u vandaag voor <tijd> terug. Verergert de pijn of zwelt uw gezicht op, bel dan direct <praktijknaam> of de tandartsenspoeddienst. Groet, <praktijknaam>

Reminder for a follow-up treatment

Hoi <naam>, het is alweer even geleden sinds uw laatste afspraak. Zullen we een nieuw moment plannen? Ik kan <dag> om <tijd> of <dag> om <tijd> aanbieden. Groet, <praktijknaam>

Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

Does the assistant give advice about complaints or treatments?
No. For complaints, the assistant prioritises the conversation for reception and refers to the emergency service for severe complaints outside opening hours. The AI does not make diagnoses.
Who decides what is urgent?
You. You enter the words and situations that get priority. The assistant recognises them and passes the message on; the assessment itself remains with your team.
Does this replace our practice system?
No. Slimbot handles messages, appointment requests and reminders; your practice system remains the source for records and treatment plans.
Can reception take over everything?
Yes. Every conversation is in the team inbox and can be taken over directly by a colleague.
Is the phone assistant mandatory?
No. Phone answering is an option; you can start with just WhatsApp and website chat.
What does it cost?
You start with a free account without a credit card; the current monthly amounts are on the pricing page.

Different industry? Find yours

Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.

All customer conversations in one place. Starting today.

Create a free account and connect your own number, e-mail and website chat. Prefer to see it first? Schedule a short demo.