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Physiotherapy · diary · practice

AI assistant for physiotherapists: scheduling, rescheduling and reminding appointments

Patients message to schedule an intake, reschedule a treatment or ask what is covered. Slimbot handles the scheduling in your diary, keeps conversations together for the whole practice and sends the reminder. Treatment advice stays with your therapist.

  • Schedule intake and follow-up
  • Reschedule without a phone call
  • Reminder with cancellation request
WhatsApp E-mail Instagram Messenger Website Phone
Physiotherapist in light blue clothing examining a patient's shoulders in a treatment room
Photo: Funkcinės Terapijos Centras · Pexels
CustomerWhatsApp · your own numberExample

Good morning, do you still have space this week for a first appointment? I'm having trouble with my shoulder.

Assistant's draft

Good morning! I can offer you Thursday 9:30 or Friday 14:00. Do you have a referral from your GP?

CustomiseApprove
Sound familiar?

Less back-and-forth messaging, fewer no-shows.

Without Slimbot

  • Message back and forth about appointments until a time suits
  • No-shows because nobody sends a reminder
  • Calendar, messages and customer data in three places

With Slimbot

  • Customers request an appointment via chat, WhatsApp or your site
  • Confirmation and reminder from your own number
  • Appointment, conversation and customer card in one overview
In practice

What comes in at a physiotherapy practice — and what Slimbot does

  1. "Can I still come in this week for my knee?"

    Offer available slots from the diary. The assistant gives no advice about the complaint itself.

  2. "How many treatments are reimbursed?"

    General explanation from your own text, with reference to the policy and health insurer.

  3. "I'm stuck in traffic, will be 10 minutes late."

    The notification appears immediately at reception, even if no one is looking at the phone.

  4. "Can my daughter also start with you? She does a lot of sport."

    Explanation about the approach and an appointment request for the intake.

  5. "(patient forgets the appointment)"

    Reminder one day in advance, with a request to cancel if needed.

WhatsApp (example)Example

CustomerGood morning, do you still have space this week for a first appointment? I'm having trouble with my shoulder.

AssistantGood morning! I can offer you Thursday 9:30 or Friday 14:00. Do you have a referral from your GP?

CustomerFriday please, I don't have a referral.

AssistantNoted: Friday 14:00. You'll receive a reminder on Thursday. It's also possible without a referral, your therapist will explain during the intake.

Fictional example; names, times and amounts are for illustration.
Try it yourself

Ask a question as a customer of a physiotherapy practice

Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.

WhatsAppExample

Choose a question on the left to start the conversation.

Fictional example. Names, times and amounts are for illustration.
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: customer asks for Saturday delivery, team confirms the appointment (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Connect number and calendar

WhatsApp via QR code and your Google Calendar per therapist.

2

Set rates and rules

Treatment duration, locations, cancellation notice and what you don't do via chat.

3

Let reception view along

Start with drafts that reception approves, then independently for scheduling.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Schedule intake and follow-up

The assistant offers available slots from your diary, per therapist and location, and records the choice.

Reschedule without a phone call

Patients message that they can't make it; the assistant releases the slot and suggests a new one.

Reminder with cancellation request

One day in advance, from the practice number, with a request to cancel in good time so that someone else can have the slot.

Prepare intake

In short, who is coming, whether there is a referral and from when; no complaint analysis by the AI.

Reception and therapists together

One inbox with assignment and internal notes, so no one replies twice.

Smart advice in 3 clicks

What suits your physiotherapy practice?

Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.

Step 1 of 3
Free tools

Calculate it, no sign-up required

Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.

Missed-messages calculator

How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.

Response-time check

How many hours per week is your business unreachable for messages, and what does that mean for your response time?

Three WhatsApp replies for a physiotherapy practice, to copy

Confirm first appointment

Goedemorgen <naam>, uw intake staat gepland op <dag> om <tijd> bij <locatie>. Kunt u sportkleding aan, een verwijzing (als u die heeft) en uw verzekeringspas meenemen? Tot dan! <praktijknaam>

Offer to reschedule appointment

Hoi <naam>, bedankt voor uw bericht. Ik kan uw afspraak verzetten naar <dag> om <tijd> of <dag> om <tijd>. Laat u weten welke u het beste uitkomt? Groet, <praktijknaam>

After a course of treatment

Goedemiddag <naam>, uw laatste afspraak in deze serie is geweest. Hoe gaat het nu met uw <klacht>? Wilt u een controleafspraak, laat het me weten. Mocht u tevreden zijn, dan waarderen we een review: <link>. Groet, <praktijknaam>

Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

Does the assistant give exercise or treatment advice?
No. The assistant schedules and answers practical questions. Questions about complaints, exercises or recovery go to the therapist.
Can the assistant say whether something is reimbursed?
Only general information, based on text you enter yourself. The amount depends on the policy, so the assistant refers to the health insurer for the details.
Does it work with our EPR?
Slimbot is not an EPR. Appointments run via the connected diary; the file remains in your own system.
Can I use a separate diary for each therapist?
Yes, with multiple connected diaries and one shared inbox, so the assistant offers the right time with the right therapist.
What if a patient does send details about their complaint?
The message reaches the therapist or reception; the assistant does not respond substantively and can ask for a call-back time.
What does it cost?
You start with a free account without a credit card; the current monthly amounts are on the pricing page.

Different industry? Find yours

Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.

All customer conversations in one place. Starting today.

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