AI assistant for transport companies: freight and courier requests complete in one inbox
Freight requests come in via e-mail, WhatsApp and phone, often without loading address or weight. Slimbot asks for that, handles status queries and puts everything on one card per customer. The planning and price remain with you.
Good morning, can you collect and deliver a pallet with machine parts on Tuesday?
Assistant's draft
Good morning! At which address will it be collected and where does it need to go? And what are the approximate dimensions and weight of the pallet?
CustomiseApprove
Sound familiar?
Customer queries come in everywhere. You answer in one place.
Without Slimbot
WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
Colleagues don't know who has already replied
Questions remain unanswered in the evenings and at weekends
With Slimbot
All channels in one team inbox, on desktop and in the app
Assign, label and add internal notes: everyone sees the status
The AI assistant prepares a draft reply, you approve
In practice
What comes in at transport companies — and what Slimbot does
"What does it cost to transport five pallets to Rotterdam?"
The assistant asks for loading and unloading address, dimensions, weight and date. Price and quote come from you.
"Where's my shipment?"
Reference number or address is noted and passed to the planner. The assistant does not mention times or status itself.
"Can the driver also unload at the back door?"
Such a practical request appears on the customer card with the job, so the planner and the driver know about it.
"Can you do this at the weekend too?"
Draft reply based on your own working method; you confirm whether it fits.
"I'd like a fixed contract for weekly rides."
The assistant notes route, frequency and contact person. You take over the conversation and make the proposal.
WhatsApp (example)Example
CustomerGood morning, can you collect and deliver a pallet of machine parts on Tuesday?
AssistantGood morning! What address is the collection from and where does it need to go? And what are roughly the dimensions and weight of the pallet?
CustomerPick-up in Eindhoven, to Arnhem. 120 × 80 × 100 cm, around 300 kg.
AssistantThank you. I'll put it to the planner, who will check availability. You'll hear from us with a proposal.
Fictional example; names, times and amounts are for illustration.
Try it yourself
Ask a question as a customer of a transport company
Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.
WhatsAppExample
Choose a question on the left to start the conversation.
Fictional example. Names, times and amounts are for illustration.
What it looks like
The real Slimbot inbox
Screenshots from a demo account with example conversations. Not real customers.
Example · desktopExample · app
How it works
Get started in three steps
From sign-up to working channel. You keep your own number.
1
Connect WhatsApp and e-mail
Your existing business number and e-mail address.
2
Enter your working method
Types of transport, service area and what information you need per request.
3
Let requests come in
Also via the chat or form on your website.
Features
What you get
Features that Slimbot has today. No promises we don't keep.
Request loading and unloading address
What needs to be moved, how much, what dimensions and weight, from where to where and when: the assistant asks everything before the planner looks at it.
Handle status enquiries
Customers ask where their shipment is. The assistant notes the reference number and prepares the enquiry for your planner; they provide the actual status.
Everything on one customer card
Requests, addresses and conversations grouped by client, even when planners and drivers take turns replying.
Teamwork in the inbox
Assign a request to the planner or a colleague and see who has already replied. That way the customer doesn't get duplicate or conflicting answers.
Follow up after the quote
A friendly reminder if a customer hasn't responded yet, from your own number and only sent after you approve it.
Smart advice in 3 clicks
What suits your transport company?
Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.
Step 1 of 3
Free tools
Calculate it, no sign-up required
Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.
Missed-messages calculator
How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.
Response-time check
How many hours per week is your business unreachable for messages, and what does that mean for your response time?
Three WhatsApp replies for transport companies, ready to copy
First response to a transport request
Goedemiddag <naam>, bedankt voor uw aanvraag! Om te kijken wat mogelijk is heb ik nog nodig: wat u wilt laten vervoeren (aantal, afmetingen, gewicht), het laadadres, het losadres en de gewenste datum. Daarna komen wij bij u terug met een voorstel. Groet, <uw naam>
Response to a status enquiry
Goedemorgen <naam>, bedankt voor uw bericht over zending <referentie>. Ik heb het doorgegeven aan de planning en kom zo snel mogelijk bij u terug met de actuele stand. Heeft u intussen een telefoonnummer van de ontvanger voor ons? Groet, <uw naam>
Follow-up after a quote
Goedemiddag <naam>, onlangs stuurde ik u een offerte voor het transport van <plaats laden> naar <plaats lossen>. Heeft u nog vragen, of wilt u iets aanpassen aan de datum of de lading? Laat het gerust weten. Groet, <uw naam>
Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.
From €14.95 per month
Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.
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