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Taxi · ride requests · dispatch

AI receptionist for taxi companies: ride requests via WhatsApp and phone in one place

Ride requests come in as app, phone call or form, often simultaneously and often in the middle of a shift. Slimbot puts them in one inbox, asks for address, destination, time and passengers and lets your control room confirm the ride.

  • Journey details complete
  • Phone as a supplement
  • Confirmation by your control centre
WhatsApp E-mail Instagram Messenger Website Phone
Driver with one hand on the steering wheel of a yellow taxi, seen through the side window
Photo: Tim Samuel · Pexels
CustomerWhatsApp · your own numberExample

Good evening, can I be picked up tomorrow at 6:15 for Schiphol? Two people, two suitcases.

Assistant's draft

Good evening! At which address may we pick you up, and which flight are you taking?

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Sound familiar?

No more missed calls, and every conversation available to read back.

Without Slimbot

  • Missed calls during a job or outside office hours
  • Calling back without knowing what it was about
  • Call notes on a scrap of paper, or nowhere

With Slimbot

  • Answer under your own number, by your team or the AI assistant
  • Every call with summary in the same inbox as chat and e-mail
  • Call-back request and appointment directly on the customer card
In practice

What comes into taxi companies — and what Slimbot does

  1. "Can you take me to Schiphol tomorrow at 6:00?"

    Ask for pick-up address, number of passengers and luggage; the control centre confirms.

  2. "What does a ride from the station to the hospital cost?"

    Only a price if you've entered fixed rates; otherwise the question goes to head office.

  3. "I'm at exit B, where is the taxi?"

    Immediately visible to the control room in the inbox, so a colleague can call the driver.

  4. "There are 7 of us and lots of suitcases."

    The request is flagged for your team, so the control room can schedule a minibus.

  5. "(missed call outside office hours)"

    AI phone answering picks up under your number and records the journey for the control room.

WhatsApp (example)Example

CustomerGood evening, can I be picked up tomorrow at 6:15 for Schiphol? Two people, two suitcases.

AssistantGood evening! At which address may we collect you, and which flight are you taking?

CustomerStationsweg 4. My flight departs at 8:40.

AssistantThank you. Your request is ready for dispatch. You'll receive confirmation as soon as the journey has been scheduled.

Fictional example; names, times and amounts are for illustration.
Try it yourself

Ask a question as a customer of a taxi company

Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.

WhatsAppExample

Choose a question on the left to start the conversation.

Fictional example. Names, times and amounts are for illustration.
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: the assistant prepares a draft reply, you approve (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Connect your numbers

WhatsApp for journey requests, and optionally your existing taxi number for AI phone answering.

2

Set your rules

Service area, fixed rates the assistant may quote, and what it must never promise.

3

The control centre stays in charge

Rides are only confirmed by your team; the assistant only prepares.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Journey details complete

Pick-up address, destination, date, time, number of passengers and luggage: the assistant asks for it in a few messages.

Phone as a supplement

If the control room is busy, AI phone answering can pick up under your number and place the journey in the same inbox. Optional.

Confirmation by your control centre

A journey is only confirmed once your team approves. The message to the customer is sent from your own number.

Regular customers and addresses

Returning customers, regular collection addresses and previous journeys are on the customer card.

Separate inbox for night-time

You set what the assistant may say outside your service hours; requests remain until the control room picks them up.

Smart advice in 3 clicks

What suits your taxi companies?

Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.

Step 1 of 3
Free tools

Calculate it, no sign-up required

Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.

Missed-messages calculator

How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.

Response-time check

How many hours per week is your business unreachable for messages, and what does that mean for your response time?

Three WhatsApp responses for taxi companies, ready to copy

Ride confirmation to the customer

Goedemiddag <naam>, uw rit is ingepland: <datum> om <tijd>, ophalen op <adres>, bestemming <bestemming>. De chauffeur belt of appt zodra hij bij u in de buurt is. Wijzigen kan tot <tijdstip> via dit nummer. Groet, <taxibedrijf>

Details still needed for the journey

Goedemiddag <naam>, bedankt voor uw ritaanvraag. Voor de planning heb ik nog nodig: het ophaaladres, de bestemming, het aantal personen en de hoeveelheid bagage. Daarna bevestigt de centrale uw rit. Groet, <uw naam>

Driver is on the way

Goedenavond <naam>, uw chauffeur <voornaam> is onderweg en verwacht rond <tijd> bij u te zijn. Het voertuig is een <kleur> <type>. Groet, <taxibedrijf>

Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

Does Slimbot schedule journeys itself?
No. The assistant collects the details; your dispatch plans and confirms the ride.
Can the assistant quote prices?
Only fixed rates that you enter yourself. A journey without a fixed rate goes to your control room for a price.
Is Slimbot an on-board computer or journey planner?
No. Slimbot handles customer contact before and around the journey. Your journey planning and taximeters remain in your own systems.
Does it work at night too?
Requests come in 24 hours a day. What the assistant replies outside your service hours is set by you.
Can I have the phone answered?
Optionally with AI phone answering under your own number. Calls come into the inbox as a journey or question.
What does it cost?
The current monthly amounts are on the pricing page; creating an account is free.

Different industry? Find yours

Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.

All customer conversations in one place. Starting today.

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