AI assistant for removal companies: removal requests fully captured
A removal quote stands or falls on the details: floor, lift, parking, the piano in the attic. Slimbot asks for them in WhatsApp, collects the photos and puts everything on one customer card, so you don't have to ask ten times.
Hello, we're moving from Haarlem to Amersfoort at the end of November. What would that cost?
Assistant's draft
Good afternoon! To prepare a quote: which floor do you live on now and afterwards, is there a lift, and could you send photos of the contents?
CustomiseApprove
Sound familiar?
Customer queries come in everywhere. You answer in one place.
Without Slimbot
WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
Colleagues don't know who has already replied
Questions remain unanswered in the evenings and at weekends
With Slimbot
All channels in one team inbox, on desktop and in the app
Assign, label and add internal notes: everyone sees the status
The AI assistant prepares a draft reply, you approve
In practice
What comes in to removal companies – and what Slimbot does
"What does a removal from a three-room flat cost?"
The assistant asks for addresses, floor, lift and a few photos. You prepare the quote.
"We have a piano and a safe."
Heavy or special? The assistant records it on the customer card so you won't be caught by surprise.
"Can you do 28 November?"
Draft answer based on your diary; you confirm or suggest a different date.
"Can you also dismantle the furniture?"
Answer from your own service list, or the conversation goes to you.
"I already had your quote, but I'm still undecided."
Follow-up with a reminder that you approve yourself.
WhatsApp (example)Example
CustomerHello, we're moving from Haarlem to Amersfoort at the end of November. What does that cost?
AssistantGood afternoon! To prepare a quote: which floor do you live on now and later, is there a lift, and can you send photos of the contents?
CustomerCurrently 3rd floor without lift, soon ground floor. Photos to follow. We also have a 2-metre-high wardrobe.
AssistantThank you, noted. As soon as the photos are in, the planner will prepare a quote. You'll hear back within a few working days.
Fictional example; names, times and amounts are for illustration.
Try it yourself
Ask a question as a customer of a removal company
Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.
WhatsAppExample
Choose a question on the left to start the conversation.
Fictional example. Names, times and amounts are for illustration.
What it looks like
The real Slimbot inbox
Screenshots from a demo account with example conversations. Not real customers.
Example · desktopExample · app
How it works
Get started in three steps
From sign-up to working channel. You keep your own number.
1
Connect the number on your van
The number that customers know from your site and van.
2
Record your working method
Service area, whether you pack and store and what you want to know as standard.
3
Let requests come in complete
Via WhatsApp, e-mail and the chat on your website.
Features
What you get
Features that Slimbot has today. No promises we don't keep.
Ask for both addresses
From and to, floor, lift or stairs, parking for the van: the assistant asks before you estimate anything.
Photos of the contents
Customers send a few photos; you estimate the volume without having to visit first.
Special items
Piano, safe, aquarium: the assistant asks about these explicitly so you can account for them in the quote.
Schedule survey appointment
Would you still like to come and view? You schedule a time via your connected calendar; the customer receives a confirmation.
Follow up quote
People moving house often request multiple quotes. Send a friendly reminder that you approve yourself.
Smart advice in 3 clicks
What suits your removal company?
Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.
Step 1 of 3
Free tools
Calculate it, no sign-up required
Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.
Missed-messages calculator
How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.
Response-time check
How many hours per week is your business unreachable for messages, and what does that mean for your response time?
Three WhatsApp replies for removal companies, ready to copy
First response to a removal request
Goedemiddag <naam>, bedankt voor uw aanvraag! Om een offerte te maken heb ik nodig: het adres van waar en naar waar, de verdieping en of er een lift is, een idee van de inboedel (foto's helpen) en uw gewenste verhuisdatum. Groet, <uw naam>
Confirmation of the removal date
Goedemorgen <naam>, hierbij bevestig ik uw verhuizing op <datum>. We komen rond <tijd> aan bij <adres>. Zorgt u dat de parkeerplaats vrij is voor onze verhuiswagen? Groet, <uw naam>
Follow-up after the quote
Goedemiddag <naam>, een tijdje geleden stuurde ik u een offerte voor uw verhuizing op <datum>. Zijn er nog vragen, of wilt u iets aanpassen? Laat het gerust weten. Groet, <uw naam>
Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.
From €14.95 per month
Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.
Slimbot
