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Massage · wellness · appointments

AI assistant for massage practices: appointments, treatment requests and gift vouchers via WhatsApp

During a treatment you don't pick up your phone. Slimbot answers questions about treatments, schedules appointments in your calendar and sends reminders from your own number, so you can focus on your client.

  • Appointments via the calendar
  • Treatment preferences in advance
  • Reminders from your number
WhatsApp E-mail Instagram Messenger Website Phone
Rolled red towel with flowers on a massage table in a calm treatment room
Photo: Ngakhamphithoun Somxai · Pexels
CustomerWhatsApp · your own numberExample

Hello, I'd like to book an hour's massage. Do you have availability on Saturday?

Assistant's draft

Good morning! Saturday we can do 10.00 or 14.30. Do you have a preference, and are there any areas you'd like extra attention on?

CustomiseApprove
Sound familiar?

Less back-and-forth messaging, fewer no-shows.

Without Slimbot

  • Message back and forth about appointments until a time suits
  • No-shows because nobody sends a reminder
  • Calendar, messages and customer data in three places

With Slimbot

  • Customers request an appointment via chat, WhatsApp or your site
  • Confirmation and reminder from your own number
  • Appointment, conversation and customer card in one overview
In practice

What comes in at massage practices and wellness — and what Slimbot does

  1. "Do you still have availability on Friday afternoon for a massage?"

    The assistant finds free slots in your calendar and suggests them; after the customer's choice, the appointment is in.

  2. "What's the difference between a sports massage and a relaxation massage?"

    Answer from your own description of the treatments, without health claims.

  3. "Can I book for two people at the same time?"

    The assistant asks about treatment, duration and preferences and lets you decide whether it fits.

  4. "I'd like a gift voucher for my partner."

    The assistant asks for the amount or treatment and a personal message, and sends the payment link.

  5. "I need to reschedule my appointment."

    New slots from your calendar are offered; the old time becomes available again.

WhatsApp (example)Example

CustomerHello, I'd like to book an hour's massage. Do you still have availability on Saturday?

AssistantGood morning! Saturday is available at 10:00 or 14:30. Do you have a preference, and are there any areas you'd like us to pay extra attention to?

Customer2.30 pm please. My lower back often feels tense.

AssistantThank you, I'll note that for the masseur. Your appointment is on Saturday at 14.30. I'll send you a reminder the day before.

Fictional example; names, times and amounts are for illustration.
Try it yourself

Ask a question as a customer of a massage & wellness

Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.

WhatsAppExample

Choose a question on the left to start the conversation.

Fictional example. Names, times and amounts are for illustration.
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: customer asks for Saturday delivery, team confirms the appointment (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Connect WhatsApp and calendar

Your practice number, Instagram and diary.

2

Set up your treatments

Services, duration and prices, and what you don't answer.

3

Let bookings come in

Also via the chat on your website.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Appointments via the calendar

Customers choose a treatment and time; Slimbot schedules it in your connected calendar and takes the treatment duration into account.

Treatment preferences in advance

Preference for pressure, areas of focus, or anything you need to know in advance: the assistant asks and notes it with the appointment.

Reminders from your number

A message before the appointment reduces missed appointments; customers can reply directly to reschedule.

Gift vouchers and payment link

Requesting a gift voucher or deposit is done via a payment link in the conversation.

Reviews after treatment

A brief request for a review, sent at a time you choose yourself.

Smart advice in 3 clicks

What suits your massage & wellness?

Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.

Step 1 of 3
Free tools

Calculate it, no sign-up required

Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.

Missed-messages calculator

How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.

Response-time check

How many hours per week is your business unreachable for messages, and what does that mean for your response time?

Three WhatsApp replies for a massage & wellness, to copy

First response to an appointment request

Goedemiddag <naam>, fijn dat u wilt komen! Welke massage heeft u in gedachten en hoe lang wilt u komen? Ik heb nog plek op <dag> om <tijd> of op <dag> om <tijd>. Laat het weten, dan zet ik hem voor u klaar. Groet, <uw naam>

Appointment reminder

Goedemorgen <naam>, een herinnering aan uw afspraak morgen om <tijd> bij <praktijknaam>. Komt u een paar minuten eerder, zodat u rustig kunt aankomen? Kunt u niet? Laat het ons dan tijdig weten. Tot morgen! <uw naam>

Confirm gift voucher

Goedemiddag <naam>, bedankt voor uw bestelling! De cadeaubon ter waarde van <bedrag> voor <behandeling> is klaar. Wilt u hem digitaal ontvangen of ophalen in de praktijk? Heeft u een persoonlijke tekst die erop moet? Groet, <uw naam>

Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

Does the AI make statements about complaints or recovery?
No. The assistant does not make medical claims or give advice. When asked about symptoms, it notes what the client says and lets you or your masseur decide what is appropriate.
Can Slimbot schedule appointments whilst I'm treating clients?
Yes. Via your connected calendar the assistant can book or propose appointments; you choose whether it does so itself or prepares a draft first.
Does it also work via Instagram?
Yes. Messages via Instagram come into the same inbox as WhatsApp, e-mail and the website chat.
Can I sell gift vouchers with it?
You can have customers pay via a payment link and send the receipt yourself afterwards. A ready-made receipt system is not included.
I work alone. Isn't this too much?
It's actually handy if you work alone: the assistant answers frequently asked questions and schedules appointments whilst you're busy with a customer. You start with a free account and cancel monthly.
What about reminders?
Reminders go from your own number. The customer can reply directly to reschedule or confirm.

Different industry? Find yours

Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.

All customer conversations in one place. Starting today.

Create a free account and connect your own number, e-mail and website chat. Prefer to see it first? Schedule a short demo.