Telephony
Arrange smart telephony, completely within one platform.
What is Telephony?
With Telephony, you manage your business calls via the internet (VoIP) directly in Slimbot. You connect your numbers, set up choice menus and have incoming calls handled intelligently, without a separate telephone exchange.
How does it work?
- Connect your existing phone number or request a new number.
- Set what should happen with incoming calls, such as forwarding or a choice menu.
- Connect your AI assistant or team members to the line.
- Track conversations and settings clearly in your dashboard.
Use cases
Small business: one central number that distributes calls neatly across team members.
Practice: choice menu that directs callers to the right department or assistant.
Webshop: handle peak times without everyone missing out.
Freelancer with multiple businesses: manage multiple numbers clearly in one place.
Benefits
- No more need for expensive physical telephone exchanges.
- Set up and manage everything in one place.
- Easy to scale up as you grow.
- Works seamlessly with Slimbot's AI features.
Frequently asked questions
Can I keep my current phone number?
In the vast majority of cases, yes. Your existing number is connected, so customers simply keep calling the same number.
Do I need special equipment?
No. Calling runs via the internet, so a computer or smartphone with a connection is enough. Separate hardware is not required.
Can I have calls answered by my AI assistant?
Yes. You decide which calls go to the AI assistant and which to a team member, or a combination of both.
Also within Voice AI
Use Telephony for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.