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Platform › Voice AI › Live Conversations
Voice AI

Live Conversations

Have real conversations with AI, in real time.

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What is Live Conversations?

With Live Conversations, our AI conducts a fluent telephone conversation directly, listens and responds without noticeable delay. So a caller can simply ask their question and immediately receive a suitable answer, even outside office hours.

How does it work?

  1. Give your AI assistant the knowledge about your business, services and frequently asked questions.
  2. Connect the assistant to your phone line.
  3. The caller simply talks, the AI listens, understands and responds live.
  4. The AI neatly forwards complicated cases to a team member.

Use cases

Make or reschedule appointments without queuing.
Answer frequently asked questions about opening hours, prices or delivery directly.
Take orders or requests by phone, even in the evening.
First reception of callers during busy periods, so no one is left on hold.

Benefits

  • Reachable outside office hours, without extra staff.
  • No queues: callers are helped immediately.
  • Natural conversation instead of a rigid menu.
  • Knows when a human is needed and transfers smoothly.

Frequently asked questions

Do callers notice they are speaking to an AI?

The conversation flows naturally and smoothly. You decide yourself whether the assistant introduces itself as a digital team member; we often recommend that for clarity.

What happens with a question the AI cannot answer?

Then the assistant forwards to a team member or neatly takes down the details, so you can call back later. No one falls through the cracks.

Can I decide myself what the AI may and may not say?

Yes. You determine the knowledge, tone and boundaries of the conversation, so the assistant always stays within your framework.

Also within Voice AI

Speech-to-Text Text-to-Speech Voice Cloning Telephony AI Receptionist AI Call Centre Multilingual Conversations Conversation analysis

Use Live Conversations for your business?

Slimbot sets everything up for you. Start for free or request a tailored demo.

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