Multilingual Conversations
Address every customer in their own language.
What is Multilingual Conversations?
With Multilingual Conversations, our AI conducts phone calls in multiple languages and automatically switches to the caller's language. So you help international or non-Dutch-speaking customers just as smoothly as Dutch-speaking ones, without multilingual staff.
How does it work?
- Choose which languages your AI assistant should master.
- The assistant recognises the caller's language and switches automatically.
- The entire conversation flows smoothly in that language.
- You receive the summary clearly, in Dutch if desired.
Use cases
Benefits
- Reach customers you'd otherwise miss.
- No multilingual staff needed.
- Professional impression with international customers.
- Automatic language recognition, the caller notices no barrier.
Frequently asked questions
Which languages are supported?
Our AI masters the common languages you encounter in practice. When setting up, you choose which languages your assistant should actively offer.
Does the caller have to indicate which language they speak?
No. The assistant recognises the language automatically and switches directly, so the conversation runs smoothly without extra steps.
Do I also receive the summary in Dutch?
Yes. Even if the conversation took place in another language, you can receive the summary in English so you understand everything.
Also within Voice AI
Deploy Multilingual Conversations for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.