Slimbot
SchedulingWhat are Reminders?
Reminders automatically send customers a nudge before their appointment or reservation, for example by e-mail or WhatsApp. This means they're less likely to forget their appointment and you keep your diary full. That saves missed revenue and empty slots.
How does it work?
- Choose when a reminder is sent, for example 24 hours in advance.
- Set up the channel, such as e-mail or WhatsApp.
- Personalise the text with name, date and time.
- Slimbot sends the reminders completely automatically.
Use cases
Benefits
- Far fewer no-shows and empty slots.
- Completely automatic, no manual work.
- Customers feel personally approached.
- More revenue from the same calendar.
Frequently asked questions
Through which channel are reminders sent?
You choose, for example by e-mail or via WhatsApp. You can also combine them, so your customer receives the reminder in the way that works best.
Can I decide myself when the reminder is sent?
Yes. You set how many hours or days in advance the reminder goes out, and you can even set multiple moments, for example a week and a day beforehand.
Can the customer cancel or reschedule directly from the reminder?
That's possible if you want. In the reminder you include a link with which the customer can confirm, reschedule or cancel themselves, so that a freed-up slot becomes bookable again.
Also within Planning
Use Reminders for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.