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Automation
Event-driven Flows
Your business responds automatically to what happens.
What is Event-driven Flows?
Event-driven Flows are workflows that spring into action as soon as something happens in your business, rather than at a fixed time. That way, Slimbot responds in the moment, in real time. Your customers notice the speed; you don't have to worry about it.
How does it work?
- Determine which event should trigger the flow.
- Link that event to the corresponding workflow.
- Determine what should happen immediately as soon as the event takes place.
- Set the flow live; from now on, it responds in real time.
Use cases
Webshop: customer places an order and immediately receives a personal confirmation.
Support: new message immediately starts a response or referral.
Sales: new lead is followed up at the moment itself.
Logistics: status change of a shipment triggers an immediate update.
Benefits
- Real-time response: no waiting until the next round.
- Customers experience speed and personal attention.
- Work begins at the exact moment it's needed.
- Multiple events can each start their own flow.
Frequently asked questions
What is the difference with a scheduled task?
A scheduled task runs at a fixed time. An event-driven flow responds immediately the moment something happens, without waiting for the next scheduled moment.
Does a flow really respond immediately?
Yes, as soon as the event arrives, the flow starts immediately. So your customer gets a response almost instantly, even in the evenings and at weekends.
Also within Automation
Use Event-driven Flows for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.