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Restaurants · reservations · guests

AI assistant for restaurants: answer reservation enquiries whilst the kitchen is running

During service no one answers the phone, yet reservation enquiries come in. Slimbot collects via WhatsApp and your website who, when and how many, notes dietary requirements and prepares everything so you confirm instead of calling back.

  • Ask out reservation questions
  • Recording dietary requirements and allergies
  • Groups and special occasions
WhatsApp E-mail Instagram Messenger Website Phone
Wooden restaurant tables and chairs seen from above on a dark floor
Photo: Rachel Claire · Pexels
CustomerWhatsApp · your own numberExample

Good evening, do you have space for 5 people on Saturday around 19.30?

Assistant's draft

Good evening! I'll prepare your request for 5 people on Saturday at 19.30. Do you have any dietary requirements or allergies?

CustomiseApprove
Sound familiar?

Less back-and-forth messaging, fewer no-shows.

Without Slimbot

  • Message back and forth about appointments until a time suits
  • No-shows because nobody sends a reminder
  • Calendar, messages and customer data in three places

With Slimbot

  • Customers request an appointment via chat, WhatsApp or your site
  • Confirmation and reminder from your own number
  • Appointment, conversation and customer card in one overview
In practice

What comes in at restaurants — and what Slimbot does

  1. "Do you still have a table for four on Friday?"

    The assistant requests time and phone number and prepares it as a draft. You see what's free in your calendar and confirm.

  2. "I'm vegetarian and my partner is gluten-free."

    The preferences appear on the customer card with the reservation. What you say about it in the conversation is up to you.

  3. "Can we hold a company dinner for 14 people?"

    Group requests go to you with date, number and budget preference; the AI makes no commitments about price or menu.

  4. "Until what time is the kitchen open?"

    Reply from your own knowledge base with opening hours, even outside the hours you can respond yourself.

  5. "Can we bring our dog to the terrace?"

    The assistant answers such standard questions from what you have filled in; if it's not there, the conversation goes to your team.

WhatsApp (example)Example

CustomerGood evening, do you have space for 5 people on Saturday around 7.30 pm?

AssistantGood evening! I'm preparing your request for 5 people on Saturday at 7.30 pm. Do you have any dietary requirements or allergies?

CustomerOne person doesn't eat gluten. A birthday, by the way.

AssistantThank you, I'll note that with the reservation. The restaurant will confirm your table and discuss the gluten-free request.

Fictional example; names, times and amounts are for illustration.
Try it yourself

Ask a question as a customer of a restaurant

Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.

WhatsAppExample

Choose a question on the left to start the conversation.

Fictional example. Names, times and amounts are for illustration.
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: customer asks for Saturday delivery, team confirms the appointment (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Connect your number and calendar

Your business WhatsApp, e-mail and the diary in which you keep reservations.

2

Enter your details

Opening hours, menu, group rules and what you say about allergies.

3

Choose how much the assistant may do

Only prepare a draft, or answer fixed questions yourself.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Ask out reservation questions

Date, time, number of people and a phone number: the assistant asks for the details, you confirm or suggest a different time.

Recording dietary requirements and allergies

A note on the customer card so the kitchen knows in advance. Your team decides about allergens, not the AI.

Groups and special occasions

Birthday, business dinner or large table: the conversation is forwarded to you with all the details.

Reminders from your own number

A message the day before the reservation, so you have fewer empty tables due to forgotten appointments.

Reviews after dinner

A short review request, sent after the visit and approved by you.

Smart advice in 3 clicks

What suits your restaurants?

Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.

Step 1 of 3
Free tools

Calculate it, no sign-up required

Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.

Missed-messages calculator

How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.

Response-time check

How many hours per week is your business unreachable for messages, and what does that mean for your response time?

Three WhatsApp answers for a restaurant, to copy

Confirm reservation

Goedemiddag <naam>, uw reservering voor <aantal> personen op <dag> om <tijd> is bevestigd. Heeft u dieetwensen of allergieën? Laat het ons dan vooraf weten. Tot dan! Groet, <restaurant>

Reminder the day before

Goedemiddag <naam>, een vriendelijke herinnering aan uw reservering morgen om <tijd> voor <aantal> personen. Past het niet meer? Laat het ons dan graag vandaag weten, dan kan iemand anders de tafel krijgen. Groet, <restaurant>

Request for a review after dinner

Goedemiddag <naam>, bedankt voor uw bezoek aan <restaurant>! Het was ons een genoegen. Als u even tijd heeft, helpt een korte review ons enorm: <reviewlink>. Tot de volgende keer!

Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

Does Slimbot book a table itself?
Slimbot is not a table planning system. The assistant collects the details and prepares a draft; you confirm, optionally with an appointment in your connected calendar.
Does the AI answer about allergies?
Only what you've put in the knowledge base yourself. For an allergy, the assistant notes the requirement and the conversation goes to your team, because that must be assessed by a person.
Can guests also book via the website?
They can make a request via the chat on your website. It ends up in the same inbox as WhatsApp and e-mail.
Can I send reminders to guests?
Yes, from your own number and for appointments in your connected calendar. What you put in it exactly is up to you.
Does it work for the whole team, including waiting staff?
Yes, everyone with access works in the same inbox and you assign conversations, so two people don't answer the same thing.
What does it cost?
You start with a free account without a credit card and can cancel monthly. Current prices are on the pricing page.

Different industry? Find yours

Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.

All customer conversations in one place. Starting today.

Create a free account and connect your own number, e-mail and website chat. Prefer to see it first? Schedule a short demo.