AI assistant for chip shops: the questions between the fryer baskets
Those behind the counter don't have a hand free for WhatsApp. Slimbot answers the questions that come in every day, notes group orders and lets complaints come through to you, so the team can keep baking.
Hi, can I have 25 snacks prepared on Saturday for a football team?
Assistant's draft
Hi! Lovely. Which snacks would you like and what time would you like to collect them? And in whose name?
CustomiseApprove
Sound familiar?
Customer queries come in everywhere. You answer in one place.
Without Slimbot
WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
Colleagues don't know who has already replied
Questions remain unanswered in the evenings and at weekends
With Slimbot
All channels in one team inbox, on desktop and in the app
Assign, label and add internal notes: everyone sees the status
The AI assistant prepares a draft reply, you approve
In practice
What comes in at chip shops — and what Slimbot does
"What time are you open until?"
Answer from your opening hours, including bank holidays if you've entered them.
"Do you deliver to North District?"
If your delivery area is in the knowledge base, the assistant answers; if not, it goes to you.
"I'd like 30 frikandellen for Saturday."
The assistant asks for collection time and name and prepares the group order; you decide whether it's possible.
"Is the croquette vegetarian?"
Only what you have recorded yourself. Your team decides about allergens and ingredients.
"My order was cold and incomplete."
The complaint appears on the customer card. You respond, or choose a draft from the assistant.
WhatsApp (example)Example
CustomerHi, can I have 25 snacks prepared on Saturday for a football team?
AssistantHi! Lovely. Which snacks would you like and what time would you like to collect them? And in what name?
Customer15 frikandels and 10 cheese soufflés, at 17.00, name Bakker.
AssistantThank you! I'll note it down in the name of Bakker. The team will confirm shortly whether Saturday is possible and what the total amount is.
Fictional example; names, times and amounts are for illustration.
Try it yourself
Ask a question as a customer of a chip shop
Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.
WhatsAppExample
Choose a question on the left to start the conversation.
Fictional example. Names, times and amounts are for illustration.
What it looks like
The real Slimbot inbox
Screenshots from a demo account with example conversations. Not real customers.
Example · desktopExample · app
How it works
Get started in three steps
From sign-up to working channel. You keep your own number.
1
Connect your WhatsApp
The number customers already message you on.
2
Prepare your details
Opening hours, delivery area, menu and what you want to say about allergens.
3
Set what the assistant may do
Just a draft, or answer the standard questions yourself.
Features
What you get
Features that Slimbot has today. No promises we don't keep.
Standard questions answered automatically
Opening hours, delivery area, payment options: answers from your own details, even when you're busy.
Note group orders
For a birthday or club evening, the assistant lists the order, collection time and name. You confirm.
Allergen questions to your team
The AI gives no guarantees about gluten or lactose; those questions go to someone who knows the ingredients.
Payment link with an order
If you want to request payment in advance for a large group order, you send a payment link in the same conversation.
Complaints and reviews
You see a complaint immediately in the inbox, and after a good experience you can ask for a review.
Smart advice in 3 clicks
What suits your chip shop?
Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.
Step 1 of 3
Free tools
Calculate it, no sign-up required
Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.
Missed-messages calculator
How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.
Response-time check
How many hours per week is your business unreachable for messages, and what does that mean for your response time?
Three WhatsApp replies for a cafeteria, ready to copy
Confirm group order
Goedemiddag <naam>, uw bestelling voor <dag> om <tijd> is genoteerd: <bestelling>. U kunt hem ophalen op naam <naam>. Wilt u iets wijzigen? Laat het vóór <deadline> weten. Groet, <zaak>
Delivery area and minimum order
Goedemiddag <naam>, we bezorgen in <wijken>. Het minimumbedrag is <bedrag> en de bezorgkosten zijn <kosten>. Wat is uw adres? Dan kijk ik of het bij ons bezorgbied hoort. Groet, <zaak>
Response to a complaint
Goedenavond <naam>, wat vervelend dat uw bestelling niet was zoals u hoopte. Kunt u kort vertellen wat er mis was, eventueel met een foto? Dan zoeken we een oplossing. Groet, <uw naam>, <zaak>
Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.
From €14.95 per month
Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.
Does Slimbot take orders itself and handle payment?
Slimbot is not a till or delivery platform. The assistant notes down requests, especially group orders, and you confirm. You can send a payment link in the conversation.
What does the AI do with questions about allergens?
That gives no guarantees. The question goes to your team, who know the ingredients and answer themselves.
Can I adjust opening hours for bank holidays?
Yes, you update the details in the knowledge base; the assistant then answers with the new times.
Does it work even when I'm busy behind the counter myself?
That's what it's designed for: standard questions are answered, the rest waits in the inbox for someone on your team.
Do I need to get a new number?
No, you connect the business number customers already know. More explanation is at WhatsApp for businesses.
What does it cost?
There's a free account without a credit card, and you can cancel monthly. The amounts are on the pricing page.
Different industry? Find yours
Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.
Slimbot
