AI assistant for opticians: appointments and questions about glasses in one inbox
Between a measurement and fitting a frame, you can't text. Slimbot handles appointment requests and questions via WhatsApp, e-mail and your website and prepares them in one team inbox. The AI gives no advice about your eyes themselves.
Good afternoon, I'd like to have my eyes tested. Is that possible next week?
Assistant's draft
Good afternoon! Do you have a preference for a day and time of day? Then I'll check which slots are available.
CustomiseApprove
Sound familiar?
Less back-and-forth messaging, fewer no-shows.
Without Slimbot
Message back and forth about appointments until a time suits
No-shows because nobody sends a reminder
Calendar, messages and customer data in three places
With Slimbot
Customers request an appointment via chat, WhatsApp or your site
Confirmation and reminder from your own number
Appointment, conversation and customer card in one overview
In practice
What comes in at opticians — and what Slimbot does
"Can I have an eye test next week?"
Preferred day and time are requested and suitable slots from your diary are offered; you confirm.
"My glasses are broken, can you repair them?"
The assistant asks what's broken and requests a photo; you let them know if and when the customer can come by.
"Are my new glasses in yet?"
You see the conversation on the customer card and send a brief update.
"I've been seeing flashes in my eye since this morning."
The AI gives no advice, refers directly to the GP or 112 for acute complaints and flags the conversation as priority for your team.
"Which lenses are suitable for me?"
No advice from the AI. The assistant schedules an appointment for a conversation with the optician.
WhatsApp (example)Example
CustomerGood afternoon, I'd like to have my eyes tested. Is that possible next week?
AssistantGood afternoon! Do you have a preference for a day and time of day? Then I'll see which times are available.
CustomerThursday morning please.
AssistantThursday at 10:00 or 11:30 is available. Which suits you? Bring your current glasses and the team will confirm your appointment.
Fictional example; names, times and amounts are for illustration.
Try it yourself
Ask a question as a customer of an optician
Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.
WhatsAppExample
Choose a question on the left to start the conversation.
Fictional example. Names, times and amounts are for illustration.
What it looks like
The real Slimbot inbox
Screenshots from a demo account with example conversations. Not real customers.
Example · desktopExample · app
How it works
Get started in three steps
From sign-up to working channel. You keep your own number.
1
Connect WhatsApp and calendar
Your business number and the calendar in which you manage appointments.
2
Fill in your practice
Opening hours, types of appointments, what you do and don't handle via chat.
3
Start with drafts
The assistant suggests answers, you approve.
Features
What you get
Features that Slimbot has today. No promises we don't keep.
Schedule appointments
Offer available slots from your connected calendar for eye measurements and fitting appointments, with a reminder from your own number.
No eye advice from the AI
Complaints about vision, pain or blurred sight are not assessed. The assistant refers to an appointment, and for acute complaints to the GP or 112.
Questions about glasses and lenses
Opening hours, repairs and what you offer are answered by the assistant from your own knowledge base; for the rest the conversation goes to your team.
Your glasses are ready
A short message when frames or lenses are ready to collect. You approve the draft or send it yourself.
Reviews after the visit
A friendly request for a review, at a time you choose.
Smart advice in 3 clicks
What suits your opticians?
Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.
Step 1 of 3
Free tools
Calculate it, no sign-up required
Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.
Missed-messages calculator
How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.
Response-time check
How many hours per week is your business unreachable for messages, and what does that mean for your response time?
Three WhatsApp replies for an optician, ready to copy
Confirm eye test appointment
Goedemiddag <naam>, hierbij bevestig ik uw afspraak voor een oogmeting op <dag> om <tijd>. Neem uw huidige bril of lenzen en eventueel uw oude sterktegegevens mee. Moet u verzetten? Stuur dan even een bericht. Groet, <uw naam>
Your glasses are ready
Goedemorgen <naam>, uw nieuwe bril is klaar en kan worden opgehaald. We passen hem graag even voor u aan. Wij zijn open op <dagen en tijden>. Tot snel! <uw naam>
Reminder for new check-up
Goedemiddag <naam>, uw laatste oogmeting was in <maand en jaar>. Zin om een nieuwe afspraak te plannen? Laat het weten met een dag en tijd die u uitkomt, dan zet ik hem in. Groet, <uw naam>
Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.
From €14.95 per month
Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.
No. The assistant gives no medical or eye advice and makes no diagnosis. Questions about that lead to an appointment or go to your team.
What does the assistant do with acute complaints?
He refers to the GP or, in case of serious complaints, to 112, and reports the conversation to your team with priority. He does not give an assessment of the complaint.
Can customers choose an appointment themselves?
Via the connected calendar, the assistant offers available slots. You decide which times are available and you remain in control of confirming appointments.
Does Slimbot replace my practice system?
No. Slimbot handles customer contact and appointments. Your measurement data and records stay in your own system.
Can my colleagues see along?
Yes, everyone works in the same inbox and you can assign conversations.
What does it cost?
There is a free account, no credit card required. Current monthly prices are on the pricing page.
Different industry? Find yours
Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.
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