AI assistant for clothing shops: questions about sizes, stock and returns in one inbox
In a clothing shop, the conversation revolves around size, colour and fitting. Slimbot collects questions from WhatsApp, Instagram and your chat in one place and prepares answers based on your own return and collection policies, so you don't have to type between two customers.
Hi, do you still have the beige trench coat from your latest post in size 38?
Assistant's draft
Great that you're interested! I'll pass your question to the shop, as the team knows the stock best. Would you like to come and try it on?
CustomiseApprove
Sound familiar?
Customer queries come in everywhere. You answer in one place.
Without Slimbot
WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
Colleagues don't know who has already replied
Questions remain unanswered in the evenings and at weekends
With Slimbot
All channels in one team inbox, on desktop and in the app
Assign, label and add internal notes: everyone sees the status
The AI assistant prepares a draft reply, you approve
In practice
What comes into clothing shops — and what Slimbot does
"Do you have this jumper in size M as well?"
The assistant notes the item and size and prepares the question for the team; you confirm whether it's in stock.
"Does this pair of jeans run small or large?"
An answer from your own product information; if it's not in there, you answer it yourself.
"Can I still return my coat after two weeks?"
Your return period is stated as you have recorded it; you decide on exceptions.
"I want to collect my order, is it ready?"
Name and order number are collected and passed on to the team.
"Can you send a gift voucher?"
The request comes to you with the desired amount and recipient; you can send a payment link in the conversation.
WhatsApp (example)Example
CustomerHi, do you still have the beige trench coat from your latest post in size 38?
AssistantGreat that you're interested! I'll pass your question on to the shop, as the team knows the stock best. Would you like to come and try it on?
CustomerYes please, preferably Saturday.
AssistantNoted. The team will let you know if size 38 is in stock and will reserve it for you until Saturday.
Fictional example; names, times and amounts are for illustration.
Try it yourself
Ask a question as a customer of a clothing shop
Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.
WhatsAppExample
Choose a question on the left to start the conversation.
Fictional example. Names, times and amounts are for illustration.
What it looks like
The real Slimbot inbox
Screenshots from a demo account with example conversations. Not real customers.
Example · desktopExample · app
How it works
Get started in three steps
From sign-up to working channel. You keep your own number.
1
Connect WhatsApp and Instagram
The shop's number and your Instagram account, plus optionally the chat on your site.
2
Enter your rules
Opening hours, return and exchange policy, collection and delivery.
3
Let enquiries come in
First as drafts that you approve, later more independently for simple questions.
Features
What you get
Features that Slimbot has today. No promises we don't keep.
Handle size and stock queries
The assistant asks for the item, colour and size and puts it to the team; you confirm the current stock yourself.
Returns and exchanges in your own words
Return period, receipt and exchanges: the assistant answers from your own text and collects the order number.
Collection and reservation
A customer gets in touch for collection or reservation; the team receives a clear notification and confirms.
Instagram messages in one place
Questions under a post or via a DM end up in the same inbox as WhatsApp and e-mail.
Share new collection with opt-in customers
A campaign to customers who gave permission for this, with an unsubscribe option in every message.
Smart advice in 3 clicks
What suits your clothing shops?
Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.
Step 1 of 3
Free tools
Calculate it, no sign-up required
Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.
Missed-messages calculator
How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.
Response-time check
How many hours per week is your business unreachable for messages, and what does that mean for your response time?
Three WhatsApp replies for a clothing shop, ready to copy
Answer stock enquiry
Hoi <naam>, bedankt voor je vraag over <artikel>. Ik heb even gekeken: <maat> is <wel/niet> op voorraad. Zal ik hem voor je reserveren tot <dag>? Je kunt hem dan in de winkel komen passen. Groet, <uw naam> van <winkelnaam>
Return or exchange
Hoi <naam>, jammer dat <artikel> niet past! Je kunt hem tot <termijn> terugbrengen of opsturen, met de bon of je bestelnummer. Wil je een andere maat? Laat het weten, dan leg ik hem alvast voor je klaar. Groet, <uw naam>
Announce new collection
Hoi <naam>, de nieuwe <collectie> is binnen bij <winkelnaam>! Kom gerust langs of stuur een bericht als je een maat wilt laten reserveren. Wil je liever geen berichten meer? Laat het ons weten. Groet, <uw naam>
Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.
From €14.95 per month
Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.
Does Slimbot connect with my till system or stock?
No, there is no stock integration. Slimbot answers questions from the text you enter and puts stock questions to you. You remain the one who knows what's in the shop.
Is Slimbot a webshop?
No. Slimbot does not sell anything itself and does not replace your webshop or till. It handles the conversations with customers around your shop and orders.
Can I respond to questions via Instagram?
Yes, alongside WhatsApp and e-mail, Instagram can be connected, so messages from all channels are in one inbox.
May I send customers messages about the new collection?
Only to customers who gave permission for this. Make sure you include an unsubscribe option in the message. We advise against cold messages to people you don't know.
Does it work for a shop with one team member?
Yes. One number and one inbox is enough; with more team members you assign conversations.
What does it cost?
Current monthly amounts are on the pricing page; creating an account is free, no credit card required.
Different industry? Find yours
Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.
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