AI assistant for bailiffs: questions from clients and parties involved, organised
Anyone who receives a letter from a bailiff's office usually has questions, and clients want to know how their case is progressing. Slimbot brings all messages together, notes call-back requests and assigns them to the right case handler. The content always stays with your people.
Good afternoon, I've had a letter from you and would like to speak to someone. I'm at work during the day.
Assistant's draft
Good afternoon, I'll arrange that for you. Could you provide the reference from the letter and indicate when you're best available? You'll speak to the case handler about the matter itself.
CustomiseApprove
Sound familiar?
Customer queries come in everywhere. You answer in one place.
Without Slimbot
WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
Colleagues don't know who has already replied
Questions remain unanswered in the evenings and at weekends
With Slimbot
All channels in one team inbox, on desktop and in the app
Assign, label and add internal notes: everyone sees the status
The AI assistant prepares a draft reply, you approve
In practice
What comes in at bailiff offices — and what Slimbot does
"I've received post from you, what should I do?"
The assistant asks for the reference and records what the question is about. The case handler responds; the assistant doesn't explain anything about the case.
"Can someone call me back?"
Call-back request with reference and preferred time to the case handler, so the person doesn't have to repeat their story.
"I want to send proof of payment."
The attachment is added to the conversation and the customer card; the case handler sees that a document has been received.
"Has my file already been taken up?"
A question from a client goes as a task to the case handler. Your team provides a status response themselves.
"What are your opening hours?"
Direct answer from your own knowledge base.
WhatsApp (example)Example
CustomerGood afternoon, I've had a letter from you and would like to speak to someone. I'm at work during the day.
AssistantGood afternoon, I'll arrange that for you. Could you provide the reference from the letter and indicate when you are best available? You will speak to the case handler about the matter itself.
CustomerReference 2026-1234, after 17.00.
AssistantThank you, noted. The practitioner will call you back this week after 5 p.m. If a particular day doesn't suit you, please let us know.
Fictional example; names, times and amounts are for illustration.
Try it yourself
Ask a question as a customer of a bailiff
Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.
WhatsAppExample
Choose a question on the left to start the conversation.
Fictional example. Names, times and amounts are for illustration.
What it looks like
The real Slimbot inbox
Screenshots from a demo account with example conversations. Not real customers.
Example · desktopExample · app
How it works
Get started in three steps
From sign-up to working channel. You keep your own number.
1
Connect your channels
Office e-mail, business WhatsApp number and the chat on your website.
2
Set the tone and boundaries
What the assistant may say, and which questions it always refers to a case handler.
3
Distribute the cases
Per practitioner or team, with a fixed handover when absent.
Features
What you get
Features that Slimbot has today. No promises we don't keep.
All messages together
E-mail, WhatsApp and website chat from the same person are on one card, so a case handler sees the entire conversation.
Note call-back requests
Name, registration, preferred day and time are recorded and assigned to the practitioner. A person who cannot call during the day is called back at a convenient time.
Assign per case handler
Every message to the colleague handling the file, with a clear status.
Fair, neutral answers
The assistant answers practical questions (opening hours, how you make contact, what information you need) in your own words; it makes no statements about a case.
Reminders that you set yourself
An appointment or call-back reminder from your own number, only after your approval and in a tone that suits your office.
Smart advice in 3 clicks
What suits your bailiffs?
Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.
Step 1 of 3
Free tools
Calculate it, no sign-up required
Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.
Missed-messages calculator
How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.
Response-time check
How many hours per week is your business unreachable for messages, and what does that mean for your response time?
Three WhatsApp replies for a bailiff, ready to copy
Message receipt confirmation
Goedemiddag <naam>, bedankt voor uw bericht. Wij hebben uw vraag over zaaknummer <nummer> ontvangen en geven die door aan de behandelaar. U krijgt van ons een reactie op uw vraag. Met vriendelijke groet, <uw naam>, <kantoornaam>
Confirm call-back request
Goedemorgen <naam>, wij hebben genoteerd dat u graag teruggebeld wilt worden op <dag> tussen <tijd> en <tijd>. <behandelaar> belt u op <telefoonnummer dat u opgaf>. Past dit niet meer? Laat het ons dan even weten. Met vriendelijke groet, <uw naam>
Request missing details
Goedemiddag <naam>, voor de behandeling van uw dossier <dossiernummer> hebben wij nog <gegeven> van u nodig. Kunt u dit sturen via dit gesprek of per mail naar <mailadres>? Alvast bedankt. Met vriendelijke groet, <uw naam>
Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.
From €14.95 per month
Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.
Does the assistant make statements about cases or claims?
No. The assistant does not give legal advice, makes no statements about amounts, deadlines or procedures and does not discuss cases. It notes questions, provides practical information and hands over to the case handler.
Can I set the tone in which answers are given?
Yes. You set how your firm writes, for example formal and calm, and you choose whether the assistant prepares drafts that you approve or answers simple practical questions itself.
What happens to sensitive data?
Slimbot runs on Dutch servers and we work in accordance with the GDPR. You decide who in the team sees which conversations and which questions the assistant never answers itself.
Can Slimbot also answer phone calls?
Yes, with AI phone answering you can have incoming calls answered. The assistant will note down the name, reference and call-back request. The same rule applies: no statements about the case.
Does Slimbot replace our case management system?
No. Slimbot handles the contact and distribution of messages. Your files, claims and administration remain in your own system.
What does it cost?
You start with a free account without a credit card and cancel monthly. The current prices are on the pricing page.
Different industry? Find yours
Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.
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