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Bakeries · orders · cakes

AI assistant for bakeries: orders for cakes and breads in one place

Hands in the dough, phone on the worktop. Slimbot catches orders and queries via WhatsApp, e-mail and your website, asks what, for whom and when, and gathers everything in one team inbox.

  • Request cake orders
  • Allergens to the team
  • Opening hours and questions
WhatsApp E-mail Instagram Messenger Website Phone
Wooden shelves full of artisan breads in a bakery
Photo: wal_ 172619 · Pexels
CustomerWhatsApp · your own numberExample

Good morning, I'd like to order a cake for Saturday, for a birthday.

Assistant's draft

Congratulations in advance! For how many people, which flavour, and would you like text on the cake? I'd also like to know about any allergies.

CustomiseApprove
Sound familiar?

Customer queries come in everywhere. You answer in one place.

Without Slimbot

  • WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
  • Colleagues don't know who has already replied
  • Questions remain unanswered in the evenings and at weekends

With Slimbot

  • All channels in one team inbox, on desktop and in the app
  • Assign, label and add internal notes: everyone sees the status
  • The AI assistant prepares a draft reply, you approve
In practice

What comes in at bakeries — and what Slimbot does

  1. "I'd like to order a cake for Saturday."

    Flavour, number of people, text and collection time are requested; you confirm whether it fits into the schedule.

  2. "Is this bread suitable for a nut allergy?"

    The AI gives no answer to this. The conversation goes to your team with priority, who will pass on the correct ingredients.

  3. "Do you still have wholemeal in stock today?"

    You reply quickly, with a draft that you adapt to what's in the shop.

  4. "Can we order fifty sandwiches for a meeting?"

    Quantity, date and collection or delivery are requested; price and confirmation remain with you.

  5. "When are you open at Christmas?"

    Answer from your knowledge base with your public holiday schedule.

WhatsApp (example)Example

CustomerGood morning, I'd like to order a cake for Saturday, for a birthday.

AssistantCongratulations in advance! For how many people, which flavour, and would you like text on the cake? I'd also like to know about any allergies.

CustomerFor 12 people, apple tart, and my son can't have nuts.

AssistantThank you. I'll pass the nut allergy on to the baker, who will confirm whether it's possible and what time you can collect it on Saturday.

Fictional example; names, times and amounts are for illustration.
Try it yourself

Ask a question as a customer of a bakery

Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.

WhatsAppExample

Choose a question on the left to start the conversation.

Fictional example. Names, times and amounts are for illustration.
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: the assistant prepares a draft reply, you approve (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Connect WhatsApp and e-mail

Your business number and e-mail address for orders.

2

Fill in your shop

Opening hours, range, how far in advance to order and what you do and don't do.

3

Start with drafts

The assistant suggests answers, you approve.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Request cake orders

Flavour, number of people, text and collection day: the assistant asks and puts the order complete in the inbox.

Allergens to the team

Questions about gluten, nuts or lactose are not answered by the AI on its own. They go to your team as a priority, who provide the correct information.

Opening hours and questions

Times, address and public holidays are answered by the assistant from your own knowledge base, or the conversation goes to you.

Record collection time

A day and time per order in your connected diary, with a reminder to the customer from your own number.

Messages for regular customers

A campaign message for Easter, Christmas or Sinterklaas to clients who gave permission for it.

Smart advice in 3 clicks

What suits your bakery?

Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.

Step 1 of 3
Free tools

Calculate it, no sign-up required

Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.

Missed-messages calculator

How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.

Response-time check

How many hours per week is your business unreachable for messages, and what does that mean for your response time?

Three WhatsApp replies for a bakery, ready to copy

Request cake order details

Goedemiddag <naam>, wat leuk dat u een taart wilt bestellen! Kunt u laten weten: de smaak, voor hoeveel personen, de gewenste tekst en wanneer u hem komt ophalen? Eventuele allergieën hoor ik ook graag. Daarna bevestig ik of het lukt. Groet, <uw naam>

Order ready for collection

Goedemorgen <naam>, uw bestelling staat klaar. U kunt hem vandaag ophalen tot <tijd>. Tot straks! <uw naam>

Question about allergens

Goedemiddag <naam>, bedankt voor uw vraag. Over de ingrediënten en allergenen van <product> geef ik u graag de juiste informatie: <ingrediënten en eventuele sporen>. Twijfelt u, bel of loop gerust even binnen. Groet, <uw naam>

Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

Does the AI answer questions about allergens?
No. Questions about allergies or ingredients always go to your team, who provide the correct information. The assistant makes no statements about this.
Can customers order via WhatsApp?
They can place an order; the assistant asks for details and puts it in the inbox. You confirm, so nothing is promised automatically.
Is it a webshop or till system?
No. Slimbot handles client contact around orders. Your till or stock system stays as it is.
Can I send a payment link for a cake?
Yes, you can share a payment link in the conversation if you want to take payment in advance.
Does it also work with staff in the shop?
Yes, everyone works in the same inbox and you can assign conversations.
What does it cost?
There is a free account, no credit card required. Current monthly prices are on the pricing page.

Different industry? Find yours

Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.

All customer conversations in one place. Starting today.

Create a free account and connect your own number, e-mail and website chat. Prefer to see it first? Schedule a short demo.