AI assistant for vehicle body shops: damage reports with photo, registration and insurer
A damage report starts with a photo. Slimbot asks for the registration number, circumstances and insurer, and puts everything on one customer card, so your estimate starts with complete information and the customer does not need to call for a status update.
Good afternoon, someone has driven into my rear bumper. Can you repair that?
Assistant's draft
Good afternoon, how annoying! Could you send photos of the damage and the registration plate? And is it going through your insurance or theirs?
CustomiseApprove
Sound familiar?
Customer queries come in everywhere. You answer in one place.
Without Slimbot
WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
Colleagues don't know who has already replied
Questions remain unanswered in the evenings and at weekends
With Slimbot
All channels in one team inbox, on desktop and in the app
Assign, label and add internal notes: everyone sees the status
The AI assistant prepares a draft reply, you approve
In practice
What comes in at body shops — and what Slimbot does
"This is my bumper, what does repair cost?"
The assistant asks for more photos and the registration number. You calculate yourself; the assistant does not mention an amount.
"I've been in an accident, what now?"
Friendly initial response and a request for details; the assistant does not give legal advice.
"Do I get a courtesy car?"
Draft based on your own rules; you confirm.
"When will my car be ready?"
Customer card with status included so you can respond quickly, without phoning around.
"We have damage to two company vans."
Report with photos and registration numbers is prepared as one file for your estimator.
WhatsApp (example)Example
CustomerGood afternoon, someone has driven into my rear bumper. Can you repair that?
AssistantGood afternoon, how annoying! Can you send photos of the damage and the registration number? And is it going through your insurance or the other party's?
CustomerThrough the other party. I'll send photos now. I need a courtesy car.
AssistantThank you, I've noted everything. The estimator will look at it and you'll hear which times are available for the inspection.
Fictional example; names, times and amounts are for illustration.
Try it yourself
Ask a question as a customer of a vehicle body repair shop
Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.
WhatsAppExample
Choose a question on the left to start the conversation.
Fictional example. Names, times and amounts are for illustration.
What it looks like
The real Slimbot inbox
Screenshots from a demo account with example conversations. Not real customers.
Example · desktopExample · app
How it works
Get started in three steps
From sign-up to working channel. You keep your own number.
1
Connect your business number
The number customers already know.
2
Record your working method
Which insurers you work with, whether you have courtesy cars and what you always want to know.
3
Let reports come in complete
Via WhatsApp, e-mail and the chat on your website.
Features
What you get
Features that Slimbot has today. No promises we don't keep.
Photos of the damage
Multiple angles and the registration via WhatsApp, so you can assess in advance what's involved.
Registration number and insurer
The assistant asks for the registration number, the insurer and whether it's through the policy or private.
Courtesy car and inspection
You know in advance whether the customer needs transport and schedule the assessment via your connected calendar.
Ready message
When the car is ready you send the customer a message from your own number.
Everything on the customer card
Photos, conversations and appointments per customer, also for colleagues taking over the file.
Smart advice in 3 clicks
What suits your body shop?
Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.
Step 1 of 3
Free tools
Calculate it, no sign-up required
Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.
Missed-messages calculator
How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.
Response-time check
How many hours per week is your business unreachable for messages, and what does that mean for your response time?
Three WhatsApp replies for vehicle damage companies, ready to copy
Initial response to a damage report
Goedemiddag <naam>, vervelend van de schade. Om u goed te helpen: kunt u foto's sturen van de schade (overzicht en detail) en van het kenteken? Loopt het via de verzekering of regelt u het zelf? Dan plannen we een opname. Groet, <uw naam>
Confirm recording
Goedemorgen <naam>, hierbij bevestig ik de opname van uw <merk/type> op <dag> om <tijd>. Wilt u uw rijbewijs en polisgegevens meenemen? Heeft u een leenauto nodig, laat het even weten. Groet, <uw naam>
Car is ready
Goedemiddag <naam>, goed nieuws: uw auto is klaar en kan worden opgehaald. We zijn open tot <tijd>. Neem de sleutel en uw legitimatie mee. Groet, <uw naam>
Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.
From €14.95 per month
Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.
Slimbot
