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Customer portal
Downloads
Customers collect their files themselves, when it suits them.
What is Downloads?
With Downloads, you share documents, manuals and files securely via the portal, where your customer collects them. No more heavy attachments that get stuck in e-mail and no expired web links. Everything is neatly ready in one place.
How does it work?
- You upload files and assign them to a customer or customer group.
- The files appear in the download section of the relevant customer.
- The customer logs in and downloads what they need, whenever they want.
- You replace or delete files and always manage the latest version.
Use cases
Architect: client downloads drawings and completion folders.
Software company: customer retrieves manuals and installation files.
Photographer: customer downloads their final photos in high resolution.
Consultancy: client retrieves reports and presentations from their own folder.
Benefits
- No more hassle with attachments that are too large or expired links.
- Customers always find their files in one fixed place.
- You maintain control over who can retrieve which file.
- Always the right, latest version available.
Frequently asked questions
Is there a limit on file size?
You can share large files, including larger documents and folders that would get stuck via email. For very large files, we're happy to think along with you about the best setup.
Can I share a file with just one customer?
Yes, you decide per file whether it goes to one customer or an entire group. That way, no one accidentally sees documents not meant for them.
Also within Customer Portal
Use downloads for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.