Funeral directors · bereaved families · personal contact
AI assistant for funeral directors: every message with care and priority to a person
Messages to a funeral director require calm, care and pace. Slimbot keeps WhatsApp, e-mail and website chat together, so no message falls through the cracks. The AI takes nothing over: you or a colleague answer every message personally.
Good morning, my grandfather passed away this morning. We don't know what to do.
Assistant's draft
Our sincere condolences. A team member will call you personally as soon as possible. At which number and at what time can we reach you?
CustomiseApprove
Sound familiar?
Customer queries come in everywhere. You answer in one place.
Without Slimbot
WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
Colleagues don't know who has already replied
Questions remain unanswered in the evenings and at weekends
With Slimbot
All channels in one team inbox, on desktop and in the app
Assign, label and add internal notes: everyone sees the status
The AI assistant prepares a draft reply, you approve
In practice
What comes in at a funeral director — and what Slimbot does
"My mother has passed away, can you come round?"
Nothing goes out automatically: at most the assistant prepares a warm draft that a team member adjusts and sends.
"Could we have a no-obligation chat about a funeral?"
The assistant suggests scheduling a conversation and asks what suits; the appointment goes into your diary.
"What does a funeral cost with you?"
The assistant does not quote amounts and makes no commitments about costs or arrangements. A team member discusses it personally.
"I'd like to include a photo of my father in the memorial card."
The attachment goes to the family's customer card; a team member will make contact.
"May we enter the hall an hour earlier?"
The request goes to the colleague who plans the service; no commitment follows without your approval.
WhatsApp (example)Example
CustomerGood morning, my grandfather passed away this morning. We don't know what to do.
AssistantOur sincere condolences. A team member will call you personally as soon as possible. On which number and at what time can we reach you?
CustomerThis number is fine, all day.
AssistantThank you. A team member will contact you today. You don't need to arrange anything yet. We're here for you.
Fictional example; names, times and amounts are for illustration.
Try it yourself
Ask a question as a customer of a funeral director
Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.
WhatsAppExample
Choose a question on the left to start the conversation.
Fictional example. Names, times and amounts are for illustration.
What it looks like
The real Slimbot inbox
Screenshots from a demo account with example conversations. Not real customers.
Example · desktopExample · app
How it works
Get started in three steps
From sign-up to working channel. You keep your own number.
1
Connect your channels
Your business WhatsApp number, e-mail address and the chat on your website.
2
Set your tone and rules
How you address people, who picks up a notification and what the assistant never answers itself.
3
Choose: drafts only
It is recommended that nothing goes out without your approval.
Features
What you get
Features that Slimbot has today. No promises we don't keep.
Messages get priority
You let the assistant only prepare drafts. A message about a death is then never answered without approval from a team member.
Warm and practical reply
A draft with an initial word of sympathy and the question of how and when you can reach the family. Sent after your approval.
One file per family
Conversations, requests and appointments are on one customer card, even when colleagues take over or shifts change.
Schedule conversations without rush
You schedule an introductory or family meeting with your connected calendar, with a carefully worded confirmation.
Everything stays within your team
Conversations are only visible to your team. You decide who sees a conversation by assigning it.
Smart advice in 3 clicks
What suits your funeral directors?
Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.
Step 1 of 3
Free tools
Calculate it, no sign-up required
Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.
Missed-messages calculator
How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.
Response-time check
How many hours per week is your business unreachable for messages, and what does that mean for your response time?
Three WhatsApp replies for a funeral director, to copy
Initial response to a report
Ons oprechte medeleven, <naam>. Wij zijn er voor u. Een medewerker van <uw bedrijf> neemt zo snel mogelijk persoonlijk contact met u op. Op welk nummer en op welk tijdstip kunnen wij u het best bereiken? U hoeft nu nog niets te regelen. <uw naam>
Schedule conversation with the family
Goedemiddag <naam>, dank voor uw bericht. Wij komen graag <bij u thuis / op ons kantoor> voor een rustig gesprek. Zou <dag> om <tijd> schikken? Als dat niet past, laat het ons gerust weten; dan zoeken we een ander moment. Met warme groet, <uw naam>
A short message after the funeral
Beste <naam>, enkele weken geleden namen wij afscheid van <naam overledene>. Wij denken aan u en uw gezin. Mocht u vragen hebben of iets willen bespreken, dan zijn wij er. Met warme groet, <uw naam>
Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.
From €14.95 per month
Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.
Does the AI make statements about costs or arrangements?
No. The assistant does not mention amounts, plans or make any commitments about schemes or insurance. You discuss that personally with the family.
What happens when someone reports a death?
Set the assistant to draft mode: then it sends nothing itself and a team member decides on each answer. A warm draft is ready when you want it; you or a colleague will follow up.
Does a message go out without my approval?
You decide. For funeral care, we recommend using drafts only, so that every word comes from you.
Can the assistant pick up a notification at night too?
Messages always arrive in the inbox and stay there until your team picks them up. Making contact remains with your team.
Where are a family's details stored?
On one customer card within your team, with conversations, attachments and appointments. You assign who sees what.
What does it cost?
The current monthly amounts are on the pricing page. There is a free account, without credit card, and you can cancel monthly.
Different industry? Find yours
Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.
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