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Cloud telephony · hosted telephony

Cloud telephony: your business number in the cloud

Cloud telephony, also called hosted telephony, means your telephone exchange is no longer on-site but runs online. You call via the internet with a laptop, mobile or handset, and manage numbers, menu options and call forwarding in a web environment. In Slimbot that environment is in the same account as your team inbox.

  • Calling in the browser
  • App and own calling app
  • Number in the cloud
View business telephony AI receptionist
WhatsApp E-mail Instagram Messenger Website Phone
Sound familiar?

No more missed calls, and every conversation available to read back.

Without Slimbot

  • Missed calls during a job or outside office hours
  • Calling back without knowing what it was about
  • Call notes on a scrap of paper, or nowhere

With Slimbot

  • Answer under your own number, by your team or the AI assistant
  • Every call with summary in the same inbox as chat and e-mail
  • Call-back request and appointment directly on the customer card
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: the assistant prepares a draft reply, you approve (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Choose a number

New 085 or local number, or request a transfer. The request includes an identity check.

2

Set up the routing

Menu, forwarding numbers in order, and per line your team or the AI.

3

Call wherever you are

Browser, app or your own calling app. E-mail and chat are already in the same account.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Calling in the browser

No separate desktop client required. Headset to the laptop and you call from Slimbot.

App and own calling app

The Slimbot app for iPhone and Android, or your own calling app that you set up with one QR code.

Number in the cloud

An 085 or local number, or transfer your current number on request. No exchange in the meter cupboard.

Menu and call forwarding

Forward per key, voicemail, AI or your team. You set forwarding numbers in order.

AI receptionist optional

Put a line on "AI" and the AI receptionist answers. Cloud telephony works just as well with only people on the line.

Review conversations

Transcript, summary and recording per conversation, and an overview of missed calls.

What is cloud telephony?

With traditional business telephony, there's a telephone exchange at the office, with handsets connected to it via cables. With cloud telephony, that exchange runs at a provider on the internet. Your handsets, or simply your laptop and mobile, connect via the internet. Settings such as a menu or call forwarding you adjust in a web environment, without an engineer.

Hosted telephony, hosted VoIP and cloud telephony are different names for the same thing. The difference from 'just VoIP' is mainly that the exchange itself is also in the cloud, not just the connection.

Benefits of cloud telephony

  • No hardware to purchase or maintain.
  • Reachable at the office, at home and on the move, with the same business number.
  • You arrange new colleagues or numbers online.
  • Conversations can be transcribed and summarised because they run through software.

Cloud telephony in Slimbot

Slimbot combines cloud telephony with the rest of your customer contact. The phone is in the same account as the shared inbox for WhatsApp, e-mail and website chat, and you see the summary of the last conversation with a customer in their timeline. All features, numbers and what the telephony does not do are on the business telephony page.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

What is cloud telephony?
Business telephony where the exchange runs online instead of at the office. You call via the internet from the browser, an app or a handset, and manage settings in a web environment.
What is the difference between cloud telephony and hosted telephony?
None: they are two names for the same thing. Hosted VoIP and telephony in the cloud are also used.
Is cloud telephony the same as VoIP?
Cloud telephony uses VoIP, calling via the internet. The difference is that the exchange is also in the cloud, so you don't need equipment at the office.
Can I keep my number?
You can request porting in Slimbot; we'll arrange it with you. Or you forward at your current provider to your Slimbot number.
What does cloud telephony cost at Slimbot?
Telephony is in the Business plan, which is on request. Software prices are on /prijzen; we don't quote call-minute rates here.

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All customer conversations in one place. Starting today.

Create a free account and connect your own number, e-mail and website chat. Prefer to see it first? Schedule a short demo.

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