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Plumbers · emergencies · maintenance

AI assistant for plumbers: leaks and emergencies directly assessed

You can't text from under a sink. Slimbot catches leaks, blockages and quote requests via WhatsApp, e-mail and your website, asks for address and photo, and puts urgent reports at the top in one inbox for the whole team.

  • Separate urgent from non-urgent
  • Photo of the situation
  • Mention call-out charges upfront
WhatsApp E-mail Instagram Messenger Website Phone
Hands of a plumber tightening metal pipes and a tap under a sink
Photo: Anıl Karakaya · Pexels
CustomerWhatsApp · your own numberExample

Good morning, the drain in our shower is barely running and it smells.

Assistant's draft

Good morning, how annoying! What's the address, and is the drain in the floor also running slowly? A photo of the drain will help the plumber.

CustomiseApprove
Sound familiar?

Customer queries come in everywhere. You answer in one place.

Without Slimbot

  • WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
  • Colleagues don't know who has already replied
  • Questions remain unanswered in the evenings and at weekends

With Slimbot

  • All channels in one team inbox, on desktop and in the app
  • Assign, label and add internal notes: everyone sees the status
  • The AI assistant prepares a draft reply, you approve
In practice

What comes in to plumbers — and what Slimbot does

  1. "Water is coming through the bathroom ceiling."

    Immediate advice to turn off the mains tap, request address and photo, and prioritise the report to your team.

  2. "The toilet won't flush anymore."

    The assistant asks what has already been tried and requests a photo; you see at a glance what kind of job it is.

  3. "Can you fit a new mixer tap in the kitchen?"

    Request details (brand, connection, photo) and prepare for your quote. You name the price.

  4. "The boiler is making a strange noise."

    Request make, model and error code, so you can assess whether the part needs to go in the van.

  5. "Is my maintenance already scheduled?"

    Reply based on the appointment in your calendar; if there's nothing there, the question goes to you.

WhatsApp (example)Example

CustomerGood morning, the drain in our shower is barely running and it smells.

AssistantGood morning, how annoying! At which address, and is the drain in the floor also running slowly? A photo of the drain helps the plumber.

Customer8 Kerkstraat. Just the shower. Photo coming.

AssistantThank you. The report is with the plumber, with your photo attached. He'll send you a proposal for a time.

Fictional example; names, times and amounts are for illustration.
Try it yourself

Ask a question as a customer of a plumber

Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.

WhatsAppExample

Choose a question on the left to start the conversation.

Fictional example. Names, times and amounts are for illustration.
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: the assistant prepares a draft reply, you approve (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Connect your WhatsApp

The number already on your van and website, via QR code.

2

Enter your working method

Service area, call-out charges, what you do and don't do, which words mean urgent.

3

Let reports come in

First as drafts that you approve, later independently if you wish.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Separate urgent from non-urgent

Water through the ceiling or a dripping tap? The assistant asks for details, you decide which words count as urgent and those notifications come to the top.

Photo of the situation

A photo of the leak, the trap or the boiler says more than ten questions. Customers send them along, so you know what needs to go in the van.

Mention call-out charges upfront

If you enter your call-out fee, the assistant can mention it before the appointment. Prices for the job itself are always determined by you.

Appointment and reminder

Suggest available times from your connected calendar and book the appointment, with a reminder from your own number.

Call back for maintenance

Boiler maintenance or a pipe check: an invitation from your own number when you add a next maintenance to the customer card.

Smart advice in 3 clicks

What suits your plumbers?

Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.

Step 1 of 3
Free tools

Calculate it, no sign-up required

Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.

Missed-messages calculator

How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.

Response-time check

How many hours per week is your business unreachable for messages, and what does that mean for your response time?

Three WhatsApp replies for plumbers, to copy

First response to a leak report

Goedemiddag <naam>, bedankt voor uw bericht. Kunt u de watertoevoer bij de kraan of de hoofdkraan dichtdraaien? Stuur mij uw adres en een foto van de lekkage, dan kijk ik wanneer ik langs kan komen. Groet, <uw naam>

Confirm appointment and call-out costs

Goedemorgen <naam>, hierbij bevestig ik onze afspraak op <dag> tussen <tijd> op <adres>. De voorrijkosten bedragen <bedrag>; het materiaal en de uren rekenen we pas af na de reparatie. Tot dan! <uw naam>

Remind about maintenance

Goedemiddag <naam>, het is weer tijd voor het onderhoud van uw <apparaat>. Zal ik een moment voorstellen? Ik kan op <dag> of <dag>. Laat het gerust even weten. Groet, <uw naam>

Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

What does the assistant do in case of an acute leak?
You set which words count as urgent. Such a report gets priority with your team, with the advice to turn off the mains tap. The plumber then decides for themselves whether and when to come.
Does the assistant mention a price for a repair?
Only what you enter yourself, such as call-out charges. The assistant doesn't give a price for a job or a remote diagnosis.
Can customers send photos and videos?
Yes, via WhatsApp and the chat on your website. They appear in the conversation and on the customer card.
Does it work if I don't have an office myself?
Yes. Everything runs in the browser or the app; you don't need a fixed workplace.
Can my colleague also view it?
Yes, your team works in the same inbox and can assign and take over conversations.
What does it cost?
You start with a free account, no credit card required. Current monthly amounts are on the pricing page and you can cancel monthly.

Different industry? Find yours

Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.

All customer conversations in one place. Starting today.

Create a free account and connect your own number, e-mail and website chat. Prefer to see it first? Schedule a short demo.