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Campsites · holiday parks · peak season

AI assistant for campsites: reservation enquiries under control during peak season

During the season, guests ask simultaneously about a pitch, their dog, arrival time and the facilities. Slimbot brings WhatsApp, e-mail and website chat together in one team inbox, so reception and office see the same conversation and no one misses a question.

  • Ask out reservation questions
  • Questions about pitches and rules
  • Arrival and departure
WhatsApp E-mail Instagram Messenger Website Phone
Sunny grass field at a campsite with caravans under trees and a table with chairs
Photo: Matheus Bertelli · Pexels
CustomerWhatsApp · your own numberExample

Hello, we'd like to come for a week in July with our caravan and dog. Is that possible?

Assistant's draft

Good afternoon! How lovely. Which dates do you have in mind, how many people, and how long is the caravan?

CustomiseApprove
Sound familiar?

Customer queries come in everywhere. You answer in one place.

Without Slimbot

  • WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
  • Colleagues don't know who has already replied
  • Questions remain unanswered in the evenings and at weekends

With Slimbot

  • All channels in one team inbox, on desktop and in the app
  • Assign, label and add internal notes: everyone sees the status
  • The AI assistant prepares a draft reply, you approve
In practice

What comes into a campsite — and what Slimbot does

  1. "Can we bring our two dogs?"

    Answer from your own rules; the assistant asks for breed and number, and reception confirms.

  2. "Do you still have a pitch in August for a 7-metre motorhome?"

    The assistant asks for period and dimensions; whether there's space and what it costs is confirmed by a team member.

  3. "We won't arrive until after 10 p.m., is that possible?"

    Draft with your rules for late arrival; reception sees it on the guest card.

  4. "Is there Wi-Fi and may I leave my own bike?"

    Answer from the knowledge base, no invented facilities.

  5. "May I extend my stay by two days?"

    The request lands with the right colleague, who checks your own schedule before anything is confirmed.

WhatsApp (example)Example

CustomerHello, we'd like to come for a week in July with our caravan and dog. Is that possible?

AssistantGood afternoon! How lovely. Which dates do you have in mind, how many people, and how long is the caravan?

Customer12 to 19 July, 2 adults and 2 children, caravan is 6 metres.

AssistantThank you. A team member will check which pitch is suitable and confirm the reservation. Dogs are welcome according to our rules, on a lead on site.

Fictional example; names, times and amounts are for illustration.
Try it yourself

Ask a question as a customer of a campsite or holiday park

Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.

WhatsAppExample

Choose a question on the left to start the conversation.

Fictional example. Names, times and amounts are for illustration.
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: the assistant prepares a draft reply, you approve (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Connect channels and calendar

Business WhatsApp number, e-mail address, the chat on your website and your calendar for appointments such as a tour.

2

Enter your site and rules

Types of pitches, pet policy, check-in and check-out times: only what you enter is used.

3

Set it up for the season

Let the assistant prepare drafts or answer standard questions itself; you choose.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Ask out reservation questions

Period, number of people, tent, caravan or motorhome and length: the assistant asks for it, so you have everything to hand when choosing a pitch.

Questions about pitches and rules

Pets, electricity, quiet hours and facilities are answered by the assistant from your own knowledge base, instead of typing the same thing every time.

Arrival and departure

Arrival times, late arrival and check-out are bundled per guest on one card, so reception can see it.

Reminder in advance

A message with arrival information from your own number, just before the stay. You choose the text.

Reviews after the stay

After departure, a friendly request for a review, once per guest.

Smart advice in 3 clicks

What suits your campsites and holiday parks?

Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.

Step 1 of 3
Free tools

Calculate it, no sign-up required

Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.

Missed-messages calculator

How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.

Response-time check

How many hours per week is your business unreachable for messages, and what does that mean for your response time?

Three WhatsApp replies for campsites and holiday parks, to copy

First response to a booking enquiry

Goedemiddag <naam>, bedankt voor uw bericht. Om u goed te helpen: voor welke periode wilt u komen, met hoeveel personen, en gaat u met tent, caravan, camper of huisje? Een medewerker kijkt naar de mogelijkheden en laat u zo snel mogelijk iets weten. Groet, <uw naam>

Send arrival information

Goedemorgen <naam>, binnenkort bent u welkom! U kunt aankomen vanaf <tijd>, en vertrekken uiterlijk <tijd>. Meld u bij de receptie; die vindt u <omschrijving>. Komt u later of heeft u een vraag onderweg? Stuur gerust een bericht. Tot snel! <uw naam>

Answer question about pets

Goedemiddag <naam>, honden zijn <regel van uw terrein> op onze camping. Wij vragen u de hond <bijv. aan de lijn> te houden en onze regels te lezen. Heeft u nog een vraag over uw verblijf? Laat het gerust weten. Groet, <uw naam>

Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

Does the AI promise a pitch or a price?
No. Availability and price are confirmed by a team member. The assistant gathers the information and answers general questions from your own knowledge base.
Does it work alongside my booking system?
Slimbot manages contact with your guests. Whether a table is available, you see in your own system; you then confirm in the conversation.
Can I add extra people to the inbox during the season?
Yes, your team works in the same inbox and conversations can be assigned, for example to reception or the office.
Can guests also ask questions via the website?
Yes, the chat or form on your website comes into the same inbox as WhatsApp and e-mail.
Does a guest automatically receive arrival information?
You choose the text and the moment yourself; the message goes from your own number. Nothing is sent without you having set it up that way.
What does it cost?
The current monthly amounts are on the pricing page. There is a free account, without credit card, and you can cancel monthly.

Different industry? Find yours

Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.

All customer conversations in one place. Starting today.

Create a free account and connect your own number, e-mail and website chat. Prefer to see it first? Schedule a short demo.