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Solicitors · intake · case communication

AI assistant for solicitors: new intakes and case queries organised

Enquirers e-mail, message and call simultaneously, and clients ask for an update. Slimbot groups all messages per person, collects basic data for intake and leaves the substantive assessment where it belongs: with the solicitor.

  • Request intake details
  • One file per person
  • Assign to the right solicitor
WhatsApp E-mail Instagram Messenger Website Phone
Desk at a solicitors' office with case files, documents and a statuette of Lady Justice
Photo: Kaboompics · Pexels
CustomerWhatsApp · your own numberExample

Good afternoon, I have a dispute with my employer about my dismissal. Can I have a conversation with a solicitor?

Assistant's draft

Good afternoon, sorry to hear that. I'll help you with the request. What is your employer's name and since when has this been going on? A solicitor will assess your situation during the conversation.

CustomiseApprove
Sound familiar?

Customer queries come in everywhere. You answer in one place.

Without Slimbot

  • WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
  • Colleagues don't know who has already replied
  • Questions remain unanswered in the evenings and at weekends

With Slimbot

  • All channels in one team inbox, on desktop and in the app
  • Assign, label and add internal notes: everyone sees the status
  • The AI assistant prepares a draft reply, you approve
In practice

What comes in at solicitors' offices — and what Slimbot does

  1. "I'm looking for a solicitor for a tenancy dispute."

    The assistant briefly asks about the situation, the other party and when it's happening, and offers an intake appointment. You assess whether you can take on the case.

  2. "Can you ask my solicitor to call me back?"

    The request appears on the client card of the handling solicitor, with the number and preferred time.

  3. "Here are the documents you requested."

    Attachments arrive with the right client; the solicitor sees that something has been submitted.

  4. "What is the status of my case?"

    No substantive answer from the assistant: the query goes to the solicitor as a draft or task.

  5. "Is my appointment on Thursday still going ahead?"

    Confirmation or rescheduling based on the diary, with a reminder beforehand.

WhatsApp (example)Example

CustomerGood afternoon, I have a dispute with my employer about my dismissal. Can I have a conversation with a solicitor?

AssistantGood afternoon, sorry to hear that. I'll help you with the request. What is your employer's name and since when has this been going on? A lawyer will assess your situation in the conversation.

CustomerThe company is called Bakker BV, since last week.

AssistantThank you. I can offer you an intake on Thursday at 10.00 or Friday at 14.00. Which suits you?

Fictional example; names, times and amounts are for illustration.
Try it yourself

Ask a question as a client of a solicitor

Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.

WhatsAppExample

Choose a question on the left to start the conversation.

Fictional example. Names, times and amounts are for illustration.
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: the assistant prepares a draft reply, you approve (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Connect e-mail and WhatsApp

Your office mailbox and business number, plus the chat on your website.

2

Record your intake

Which questions you ask, which areas of law you practise and what the assistant may not answer.

3

Distribute across the team

Per solicitor or per area of law, with your own order of handling.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Request intake details

Name, area of law in brief and who the other party is: the assistant asks the questions so you can do the conflict check quickly. The assessment remains with you.

One file per person

E-mail, WhatsApp and chat from the same client are together on the client card, with notes from your team.

Assign to the right solicitor

New messages with the handling solicitor, with status open or completed, so nothing gets missed.

Schedule intake meetings

Offer available slots from the connected calendar, with a video link if the client prefers.

Reminders for documents

A friendly reminder for missing documents or an appointment, from your own number and approved by you.

Smart advice in 3 clicks

What suits your solicitors?

Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.

Step 1 of 3
Free tools

Calculate it, no sign-up required

Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.

Missed-messages calculator

How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.

Response-time check

How many hours per week is your business unreachable for messages, and what does that mean for your response time?

Three WhatsApp replies for a lawyer, ready to copy

Acknowledgement of new request

Goedemiddag <naam>, bedankt voor uw bericht aan <kantoornaam>. Wij hebben uw vraag over <onderwerp> ontvangen. Een van onze advocaten neemt contact met u op voor een eerste gesprek. Wilt u ondertussen de relevante stukken bij de hand houden? Met vriendelijke groet, <uw naam>

Confirm intake meeting

Goedemorgen <naam>, hierbij bevestig ik uw intakegesprek op <dag> om <tijd> <op kantoor / via videobellen>. Wilt u een geldig legitimatiebewijs en de stukken over <onderwerp> meenemen of vooraf sturen? Kunt u niet? Laat het ons dan tijdig weten. Met vriendelijke groet, <uw naam>

Reminder for missing documents

Goedemiddag <naam>, voor uw zaak missen wij nog <stuk>. Kunt u dit voor <datum> aanleveren, bij voorkeur als pdf of duidelijke foto? Zodra het binnen is, gaat uw advocaat er verder mee aan de slag. Met vriendelijke groet, <uw naam>

Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

Does the assistant give legal advice?
No. The assistant does not give advice, does not assess cases and makes no statements about your chances. It gathers information, provides practical information from your own texts and prepares everything for the solicitor.
Can I choose myself what the assistant may answer?
Yes. You decide whether the assistant only prepares drafts that you approve, or answers simple questions such as opening hours and working methods itself. You don't let it say anything independently about cases.
What about the confidentiality of messages?
Slimbot runs on Dutch servers and we work in accordance with GDPR. You decide who in your team sees which conversations. What you do or do not discuss with clients via WhatsApp remains your own professional judgement.
Can clients send documents via WhatsApp or e-mail?
Yes. Attachments arrive with the conversation and the client card of that person. Which channel you want to use for which documents, you determine in your own working method.
Does Slimbot replace our practice management system?
No. Slimbot handles client contact and intake. Files, hours and invoicing remain in your own system.
What does it cost?
You start with a free account without a credit card and can cancel monthly. Current prices are on the pricing page.

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All customer conversations in one place. Starting today.

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