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White Label
Own Documentation
Guides and explanations under your own brand and domain.
What is Own Documentation?
With Custom Documentation you offer your customers a help centre and guides under your brand, instead of referring to external sources. This way users find answers themselves in an environment that fits your service. That saves you support questions and strengthens your professional appearance.
How does it work?
- Switch on your documentation site and connect it to your own domain and branding.
- Set up the topics and texts that are relevant to your customers.
- Organise everything in clear categories and searchable articles.
- Publish and refer customers to your own help centre.
Use cases
Agency offering clients their own knowledge base with the service provided.
Software supplier with explanations and manuals under its own brand.
Service provider answering frequently asked questions centrally.
Franchise that gives all branches the same instructions under one brand.
Benefits
- Fewer support queries because customers find answers themselves.
- Consistent appearance in your own branding and domain.
- Always up to date: adjust texts whenever necessary.
- Professional help centre without reference to external parties.
Frequently asked questions
Can I edit the documentation myself?
Yes. You manage the articles and categories yourself, so your explanations always match your current service and you can update something quickly.
Is the documentation also hosted under my own domain?
Yes, you can connect the help centre to your own (sub)domain and house style, so it seamlessly aligns with the rest of your brand environment.
Also within White Label
Use Custom Documentation for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.