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Customer communication · SaaS · omnichannel

Customer communication in one platform

Customer communication is the whole picture: app, e-mail, DM, chat and phone. Anyone doing that in five tools misses history. Slimbot is one SaaS in which the team sees the same customer, whichever channel they choose.

  • One conversation, every channel
  • Team instead of personal device
  • Add helpdesk
Start for free View omnichannel
WhatsApp E-mail Instagram Messenger Website Phone
Sound familiar?

Customer queries come in everywhere. You answer in one place.

Without Slimbot

  • WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
  • Colleagues don't know who has already replied
  • Questions remain unanswered in the evenings and at weekends

With Slimbot

  • All channels in one team inbox, on desktop and in the app
  • Assign, label and add internal notes: everyone sees the status
  • The AI assistant prepares a draft reply, you approve
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: the assistant prepares a draft reply, you approve (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Switch on the inbox

Account, team, first channel. That is already customer communication software.

2

Add channels

E-mail, WhatsApp, Instagram, chat, phone — when customers are already there.

3

Measure response time

One queue. Only then additional automation.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

One conversation, every channel

The customer may switch. Your team sees e-mail next to WhatsApp next to a missed call. No "can you repeat that?".

Team instead of personal device

The number and pages belong to the business. Colleagues take over; the history remains.

Add helpdesk

Assign, labels, tickets. Customer communication is not a spreadsheet of outstanding e-mails.

Brand and tone

Templates, optional AI drafts. You decide what goes out — no anonymous helpdesk voice.

Dutch SaaS

Log in, work, cancel. Data in NL. No mandatory American default platform.

AI allowed, not required

The inbox works when people type themselves. Automation is a module, not a requirement.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

What is customer communication software?
Software that brings all customer channels into one workspace: inbox, telephony, chat, social. At Slimbot, that's a Dutch SaaS with team inbox, not a stack of separate apps.
Is WhatsApp mandatory?
No. WhatsApp is one channel. You may start with e-mail or website chat.
Difference from marketing software?
Marketing sends campaigns. Customer communication is the conversation afterwards: questions, issues, appointments. Slimbot covers the inbox; you can add campaigns if you want.
What does it cost?
Monthly plans, see pricing. No separate licence per channel to share the inbox.

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All customer conversations in one place. Starting today.

Create a free account and connect your own number, e-mail and website chat. Prefer to see it first? Schedule a short demo.

Start for free Schedule a demo