AI assistant for bicycle repair shops: repair requests and appointments without back-and-forth
You can't text whilst your hands are on the handlebars. Slimbot handles repair enquiries, appointments and rental requests via WhatsApp, e-mail and your website, asks for make, model and problem, and brings everything together in one team inbox.
Hi, my e-bike isn't giving any assistance any more. Can it be checked this week?
Assistant's draft
Hello! What make and model is it, and is there an error code on the display? A photo will help the mechanic.
CustomiseApprove
Sound familiar?
Less back-and-forth messaging, fewer no-shows.
Without Slimbot
Message back and forth about appointments until a time suits
No-shows because nobody sends a reminder
Calendar, messages and customer data in three places
With Slimbot
Customers request an appointment via chat, WhatsApp or your site
Confirmation and reminder from your own number
Appointment, conversation and customer card in one overview
In practice
What comes in at bike shops — and what Slimbot does
"My tyre is flat, can I come by now?"
The assistant asks for the type of bike and the problem and prepares a draft with your opening hours; you or the mechanic confirms.
"My e-bike is showing an error message."
Make, model, error code and photo come with the conversation. The team assesses it themselves; the AI makes no diagnosis.
"Is my bike ready yet?"
You see the conversation on the customer card at a glance and send a quick update.
"Can we hire four bikes on Saturday?"
Dates and numbers are requested; you confirm based on your own schedule.
"Can you collect and return my bike?"
Only if you offer it: the assistant answers from your own knowledge base, otherwise the conversation goes to you.
WhatsApp (example)Example
CustomerHi, my e-bike is no longer providing assistance. Can it be checked this week?
AssistantHello! What make and model is it, and is there an error code on the display? A photo helps the mechanic.
CustomerA Gazelle, there's a code on it, I'll send a photo in a moment.
AssistantThank you! As soon as the photo arrives, the mechanic will look at it. You'll receive a proposal for a time to bring the bike.
Fictional example; names, times and amounts are for illustration.
Try it yourself
Ask a question as a customer of a bicycle repair shop
Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.
WhatsAppExample
Choose a question on the left to start the conversation.
Fictional example. Names, times and amounts are for illustration.
What it looks like
The real Slimbot inbox
Screenshots from a demo account with example conversations. Not real customers.
Example · desktopExample · app
How it works
Get started in three steps
From sign-up to working channel. You keep your own number.
1
Connect WhatsApp and calendar
Your business number and the diary in which you track workshop slots.
2
Enter your workshop
Opening hours, what you repair, whether you do e-bikes and hire.
3
Let messages come in
Also via the chat on your website; start with drafts that you approve.
Features
What you get
Features that Slimbot has today. No promises we don't keep.
Request a repair
Brand, regular bike or e-bike, what's wrong and a photo: the assistant collects it before the bike enters the workshop.
Workshop appointments
Offer and book available slots from your connected calendar, with a reminder from your own number.
E-bike questions in advance
Error code, battery, motor: the assistant asks for details and the mechanic sees what's going on in the conversation. Diagnosis and price remain with you.
Bike is ready
A short message to the customer when the repair is ready, with your opening hours. You approve the draft or send it yourself.
Hire and reservations
Hire bike requests arrive in the inbox with dates and numbers; you confirm what you have available.
Smart advice in 3 clicks
What suits your bike shop?
Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.
Step 1 of 3
Free tools
Calculate it, no sign-up required
Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.
Missed-messages calculator
How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.
Response-time check
How many hours per week is your business unreachable for messages, and what does that mean for your response time?
Three WhatsApp replies for bike shops, ready to copy
Request repair details
Goedemiddag <naam>, bedankt voor uw bericht. Om u goed te helpen: om welke fiets gaat het (merk, gewoon of e-bike), wat is het probleem en kunt u een foto sturen? Dan plan ik een moment in dat u uitkomt. Groet, <uw naam>
Bike is ready
Goedemorgen <naam>, uw fiets is klaar en kan opgehaald worden. We zijn open op <dagen en tijden>. Neem uw bonnetje of dit bericht mee. Tot snel! <uw naam>
Confirm rental booking
Goedemiddag <naam>, hierbij bevestig ik uw reservering van <aantal> fiets(en) van <datum> tot <datum>. U kunt ze ophalen vanaf <tijd>. Neem een geldig legitimatiebewijs mee. Groet, <uw naam>
Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.
From €14.95 per month
Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.
No. The assistant collects make, model, complaint and photos. What's wrong and what it costs is determined by you or your mechanic.
Does it work for e-bikes too?
Yes. Brand, type and error code are requested and added to the conversation, so the mechanic is prepared.
Can I also manage rental bikes via Slimbot?
Requests and bookings go through the inbox and your diary. A separate hire system with stock is not replaced by Slimbot.
Can customers schedule an appointment themselves?
Via the connected calendar, the assistant offers available slots and records what the customer chooses. You remain in control of which slots are available.
Does it work with multiple mechanics and a shop assistant?
Yes, everyone works in the same inbox and you can assign conversations.
What does it cost?
There is a free account, no credit card required. Current monthly prices are on the pricing page.
Different industry? Find yours
Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.
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