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Events · visitors · clients

AI assistant for events: visitor questions, requests and updates via WhatsApp

Just before an event, questions flood in: times, parking, tickets, accessibility. Slimbot answers the standard questions from your own visitor information, keeps client requests organised and sends updates to those who want them.

  • Visitor information always answered
  • Messages to a list
  • Requests from clients
WhatsApp E-mail Instagram Messenger Website Phone
Audience seen from behind in front of an illuminated stage at an evening festival
Photo: Bence Szemerey · Pexels
CustomerWhatsApp · your own numberExample

Hi, what time does the festival start on Saturday and can we park our car somewhere?

Assistant's draft

Hi! The doors open on Saturday at 14:00. There's a car park nearby; I'll send you the directions. Are you coming with a group?

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Sound familiar?

Customer queries come in everywhere. You answer in one place.

Without Slimbot

  • WhatsApp on one phone, e-mail in another inbox, DMs in yet another app
  • Colleagues don't know who has already replied
  • Questions remain unanswered in the evenings and at weekends

With Slimbot

  • All channels in one team inbox, on desktop and in the app
  • Assign, label and add internal notes: everyone sees the status
  • The AI assistant prepares a draft reply, you approve
In practice

What events receive — and what Slimbot does

  1. "What time do the doors open and where can I park?"

    Answers from your visitor information; if questions fall outside that text, the conversation goes to your team.

  2. "I've lost my ticket."

    The assistant asks for name and order number; you look it up in your ticketing system and send it back.

  3. "Is the venue wheelchair accessible?"

    A standard answer from your own accessibility information, with referral to a colleague for details.

  4. "We'd like to hire a stand at the trade fair."

    Request details of company, desired size and date; the sales team member creates the proposal.

  5. "Are we allowed to bring our own drinks?"

    Answer from your house rules, so the team doesn't have to reply to every visitor separately.

WhatsApp (example)Example

CustomerHi, what time does the festival start on Saturday and can we park our car somewhere?

AssistantHi! The doors open on Saturday at 14:00. There's a car park nearby; I'll send you the directions. Are you coming with a group?

CustomerYes, six of us, we're coming in two cars.

AssistantThank you. With two cars, parking is best in the car park. The route and house rules are in the message below.

Fictional example; names, times and amounts are for illustration.
Try it yourself

Ask a question as a customer of an event organiser

Choose a question and see how the assistant responds. These are pre-written example answers (not live AI). In your own account, the assistant bases itself on your own data, and you decide whether an answer goes automatically or for approval first.

WhatsAppExample

Choose a question on the left to start the conversation.

Fictional example. Names, times and amounts are for illustration.
What it looks like

The real Slimbot inbox

Screenshots from a demo account with example conversations. Not real customers.

Slimbot inbox: the assistant prepares a draft reply, you approve (example conversation)
Example · desktop
The same inbox in the app on your phone, with draft from the assistant (example conversation)
Example · app
How it works

Get started in three steps

From sign-up to working channel. You keep your own number.

1

Prepare your visitor information

Times, floor plan, parking, accessibility, house rules and your ticket policy.

2

Connect channels

WhatsApp, e-mail and the chat on the events site.

3

Choose how autonomous

Per question type: draft for approval, or the assistant answers itself.

Features

What you get

Features that Slimbot has today. No promises we don't keep.

Visitor information always answered

Times, location, parking, accessibility: the assistant answers from the text you prepare yourself, even in the evening.

Messages to a list

A change or practical information to visitors who may message you, via a campaign from your own number.

Requests from clients

A company party or festival requested via e-mail, chat and WhatsApp in one place; date, number of guests and budget requested.

Team in one inbox

Organisation, crew and catering management see the same conversations and assign matters to each other.

Feedback afterwards

A brief request for a review or response, one day after the event.

Smart advice in 3 clicks

What suits your events?

Answer three short questions and see which plan and features we recommend. It's an indication: you choose yourself, and you can cancel monthly.

Step 1 of 3
Free tools

Calculate it, no sign-up required

Two calculators with your own input and visible formula, and answer templates to use immediately. No e-mail address required.

Missed-messages calculator

How many requests are left unanswered or arrive too late? Enter your own estimate. The values below are example values.

Response-time check

How many hours per week is your business unreachable for messages, and what does that mean for your response time?

Three WhatsApp replies for an event organiser, ready to copy

Practical information in advance

Hoi <naam>, over <aantal> dagen is het zover: <evenement> op <datum> bij <locatie>. De deuren gaan open om <tijd>. Parkeren: <parkeerinfo>. Neem je ticket (QR-code) en een geldig ID mee. Tot dan! <organisatie>

Change or last-minute update

Beste <naam>, een belangrijke wijziging voor <evenement>: <wijziging>. Voor alle andere zaken blijft de informatie in je mail gelijk. Vragen? Reageer gerust op dit bericht. Groet, <organisatie>

Question to a client after a request

Goedemiddag <naam>, bedankt voor uw aanvraag voor <type evenement>. Om een voorstel te maken heb ik nog nodig: de gewenste datum, het aantal gasten, de locatie en uw budgetindicatie. Daarna ontvangt u een voorstel van ons. Groet, <uw naam>

Adjust names, times and amounts before you send. Fill in the text in <angle brackets> yourself.

From €14.95 per month

Excl. VAT, from the live price list. Start with a free account; a subscription only begins when you accept it.

View all prices
FAQ

Frequently asked questions

Does Slimbot sell or scan tickets?
No. Tickets remain in your own ticketing system. Slimbot answers the questions around them and can send a payment link for a standalone product.
Am I allowed to message all visitors just like that?
Only people you may contact, for example because they contacted you themselves or gave permission. Slimbot is not a tool for unsolicited mass messages.
Does it work for a one-off event?
Yes. You prepare the information for that event; the subscription can be cancelled monthly, so you're not tied to a long term.
Can the assistant create a quote for a client?
No. It asks for date, guests and wishes; your team creates the proposal and price.
Can volunteers and crew view along?
Yes. Everyone with access sees the same inbox; you determine who sees which conversations.
What does it cost?
Current monthly amounts are on the pricing page; creating an account is free, no credit card required.

Different industry? Find yours

Type your industry. We'll show the relevant page, or a brief tailored explanation of what Slimbot can do for you.

All customer conversations in one place. Starting today.

Create a free account and connect your own number, e-mail and website chat. Prefer to see it first? Schedule a short demo.