Slimbot
WhatsAppWhat is Typing Indicator?
With the Typing Indicator, Slimbot displays the familiar 'typing' sign before a reply appears. This makes automated conversations more natural and human: the customer sees that something is coming and feels heard. This way the AI feels less like a machine.
How does it work?
- Turn on the typing indicator in your conversation settings.
- Slimbot shows 'typing' before a reply comes.
- The customer sees that a response is being worked on.
- The answer then appears at a natural moment.
Use cases
Webshop making customer enquiries feel more human.
Service provider who makes automatic replies more natural.
Practice showing customers that a reply is on its way.
Business wanting the AI to come across more personally.
Benefits
- Conversations feel more natural and human.
- Customer knows that an answer is coming.
- Automation feels less like a machine.
- More pleasant conversation feel and more trust.
Frequently asked questions
Does this make my replies slower?
No, it's a short, natural prompt just before the reply. It makes the conversation more human without really slowing it down.
Can I turn this on or off per conversation?
Yes, you decide where the typing indicator is active, so you deploy it where a natural feel is most important.
Also within WhatsApp
Deploy Typing Indicator for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.