Read Receipts
Decide for yourself whether to show read receipts.
What is Read Receipts?
With Read Receipts you manage the blue ticks in WhatsApp from Slimbot. You choose yourself whether customers see that their message has been read. This way you steer expectations about response time and keep control over how you come across.
How does it work?
- Open the read receipt settings in Slimbot.
- Choose whether read receipts are shown or not.
- Slimbot applies this to your incoming messages.
- Adjust it when your approach changes.
Use cases
Business not wanting to immediately show that something has been read.
Service provider sending expectations about response time.
Team that wants to scan messages without having to respond immediately.
Business owner who wants to handle read receipts consciously.
Benefits
- Control what the customer sees yourself.
- Set expectations about response time.
- Less pressure to have to answer immediately.
- More control over your professional appearance.
Frequently asked questions
Can I read messages without showing blue ticks?
Yes, you can turn off read receipts so that you can view messages without the customer immediately seeing that it's been read.
Does this work for all conversations at once?
You set it centrally for your account, so you are consistent in how you handle read receipts.
Also within WhatsApp
Use Read Receipts for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.