Reactions
Reply quickly with an emoji, without a separate message.
What is Reactions?
With Reactions you place emoji reactions on messages via WhatsApp in Slimbot. A thumbs-up or heart quickly confirms that something has been received or appreciated, without having to send a separate message. This keeps conversations light and clear.
How does it work?
- View an incoming or sent message in Slimbot.
- Choose an emoji as a reaction to that message.
- The reply appears directly next to the message.
- Customer responses are also visible and processed.
Use cases
Webshop that confirms with a thumbs-up that a question has been received.
Team that quickly approves with an emoji.
Hospitality business that gives a thank-you with a heart.
Service provider that confirms receipt of a document.
Benefits
- Quickly confirm without an extra message.
- Keeps conversations clear and light.
- More personal and human contact.
- Customer knows immediately that their message has been seen.
Frequently asked questions
Does the customer see my reaction immediately?
Yes, the emoji appears directly on the relevant message, exactly as customers are used to from WhatsApp.
Can the AI respond to customers' emojis?
Customer reactions are processed, so you can see, for example, if someone approves a proposal with a thumbs-up.
Also within WhatsApp
Use Reactions for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.