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Platform › WhatsApp › Presence
WhatsApp

Presence

Decide for yourself whether you appear online or offline.

What is Presence?

With Presence you set whether your account appears online or offline in WhatsApp. This lets you control the impression you make and whether customers expect an immediate response. Useful for managing expectations about response time.

How does it work?

  1. Open the presence settings in Slimbot.
  2. Choose whether your account shows online or offline.
  3. Slimbot applies the status automatically.
  4. Adjust it when your availability changes.

Use cases

Business owner who doesn't want to appear online outside office hours.
Business that wants to communicate expectations about response time.
Team that wants to work calmly without online pressure.
Service provider that only appears active during opening hours.

Benefits

  • Control the impression you make yourself.
  • Set expectations about response time.
  • Less pressure to respond immediately.
  • Professional appearance matching your opening hours.

Frequently asked questions

Can I appear online whilst the AI answers?

Yes, you can set the presence so that your account looks active whilst the automation handles the conversation.

Do customers notice that I'm sending the status manually?

No, for customers it looks like a normal online or offline status, exactly as they're used to from WhatsApp.

Use Presence for your business?

Slimbot sets everything up for you. Start for free or request a tailored demo.