What is Forward?
With Forward, you forward messages within Slimbot to other chats, groups or colleagues. Useful when a question belongs to another department or when you want to share information. This way, every message quickly reaches the right place without retyping.
How does it work?
- Choose the message you want to forward.
- Select the chat, group or colleague as destination.
- Slimbot forwards the message in full.
- The recipient has all the context to hand immediately.
Use cases
Sales forwarding a technical question to support.
Office sending a customer photo to the engineer.
Webshop that routes a complaint to the right department.
Team sharing a quote request internally.
Benefits
- Messages quickly to the right person.
- No information lost when retyping.
- Smoother internal collaboration.
- Customer helped faster by the right department.
Frequently asked questions
Can I also forward photos and documents?
Yes, you can forward text messages, images, documents and other media to the desired chat or colleague.
Can forwarding happen automatically?
Yes, you can set up rules so that certain messages automatically go to the right department or person.
Also within WhatsApp
Use forwarding for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.