Auto Replies
Customers get an immediate answer, day and night.
What is Auto Replies?
With Auto Replies you set up automatic responses that give customers an immediate reply, even outside office hours. Our AI recognises the question and sends the appropriate answer, or a polite confirmation that you'll get back to them. So you never leave anyone waiting.
How does it work?
- Decide which questions or moments you respond to automatically.
- Set up the answers in your company's tone.
- Our AI recognises incoming questions and responds appropriately.
- Track what has been handled automatically in the dashboard.
Use cases
Restaurant answering reservation enquiries in the evening.
Webshop that tackles frequently asked questions straight away.
Hairdresser offering an appointment option outside opening hours.
Service provider politely confirming a call-back after closing time.
Benefits
- Never again a customer waiting for a reply.
- Available outside office hours without extra staff.
- Faster response increases customer satisfaction.
- Your team has time left for complex questions.
Frequently asked questions
What if the AI doesn't know the answer?
Slimbot then sends a polite confirmation and prepares the conversation for you, so the customer always feels heard.
Can I adjust the automatic responses myself?
Yes, you determine the tone and content entirely yourself, so the answers fit your business and come across as customer-friendly.
Also within WhatsApp
Use Auto Replies for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.